General Manager
Job Description
Job Description
Champions Do More
At Crash Champions We Believe the Difference is Trust Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry The company is the largest founderled multishop operator MSO of highquality collision repair service in the US serving customers and business partners at more than 600 stateoftheart repair centers in 36 states across the US Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2022 MSO Executive of the Year Matt Ebert For more information and to locate a local repair center visit wwwcrashchampionscom
Responsibilities
Meet or exceed location revenue goals and other KPIs Manage the front and back of shop from vehicle intake through delivery to ensure a high level of shop throughput production quality and efficiency such that the location meets or surpasses KPIs
Labor assignment and production management Responsible for assigning repair jobs to Body Technicians and prioritizing vehicles for teardown or paint
Teammate support Support teammates during peak times by receiving customers checkingin vehicles and writing estimates as needed
Monitor and attain production goals and standards Ensure all repairs are in line with Service King and ICar quality standards all repairs are billed accurately and correctly and back of shop PPE protocol is upheld for teammate safety
Complete shop payroll and staffing in a timely manner Ensure production staff adheres to punchinout guidelines and flaghour procedures for weekly payroll processing and manage staff PTO vacation or leave
Manage daily production flow Communicate with team Body Technicians Repair Planners Shop Assistants to ensure production is moving as needed to meet delivery requirements
Write DRP complaint estimates as needed Write complete estimates after full disassembly and damage discovery update CEs estimates as needed and lock final estimates
Team acquisition coaching and development Responsible for understanding all teammate position requirements interviewing and hiring the best candidates for roles based on skills and experience and providing individual teammate performance coaching feedback and support for growthprogression opportunities
Qualifications
Knowledge of Collision Industry including highlevel knowledge of insurance procedures and requirements for a variety of carriers
Aptitude in decisionmaking and problem solving
Ability to lead and work collaboratively with others to meet shared objectives
Demonstrated ability to meet deadlines and achieve successful results
Proficient knowledge and use of estimating software CCC ONE Total Repair Software
Proficient with Computers and other technology
Valid drivers license required
Benefits
Competitive pay
Weekly Paychecks
401K with company match
MedicalVisionDental Insurance
Additional elective benefits
Submit a Referral
Job Post Information Posted Date 2 weeks ago 6202024 1149 AM
Job ID 20247221
of Openings 1
Category Operations Management
Prioritization Tier 1 Priority
Location Address 5940 Oakton Street
Posting Location City Morton Grove
Posting Location StateProvince IL
Location Postal Code 60053
M-706
2024-7221
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