The Shift Manager is responsible for providing quality guest service by maintaining a clean and organized store image, as well as assisting with merchandising, pricing, and loss prevention.
The Shift Manager operates the cash register / Point of Sale (EPOS) and ensures adherence with all Company / Store policies, including brand and image standards.
In the absence of the Assistant Manager the Shift Manager is required to assume the duties and responsibilities of the Assistant Manager.
Principle Responsibilities :
- Ensure that each guest receives outstanding service by providing a welcoming and friendly environment which includes greeting and thanking every guest.
- Maintain an awareness of monthly promotions, sale merchandise and advertisements, and assist in the completion of the monthly blitz execution as needed.
- Follow all True North procedures for coffee, fountain and food service programs.
- Receive deliveries from vendors and verify accuracy of inventory along with authorization in price book.
- Lead by example by always adhering to company policies and procedures. Address staff compliance issues as needed, either directly or by bringing issues to the manager.
- Assist in training and development of both new and existing staff members.
- Properly address any guest issues or complaints and escalate to the Store Manager when appropriate.
- As directed by the Store Manager, run daily reports, reconcile shift sheets, complete e-store reporting, and prepare and transport bank deposit.
Essential Skills and Requirements :
- Process information and merchandise through EPOS, to include retrieving reports, processing credit card transactions, and operating lottery machine
- Communicate clearly with other employees and guests
- React calmly in the event of an emergency situation
- Read, count, and write to accurately complete shift reports
- Take responsibility for transport of bank deposit
- Stand for extended periods of time, up to 8 hours
- Work in cold conditions for long periods of time while stocking and cleaning the cooler
- Move or handle merchandise throughout the store generally weighing 25 pounds; occasionally lift up to 50 pounds
- Ability to work flexible schedule, including first, second and occasionally third shift
Minimum Qualifications :
- Must possess and maintain a valid Driver's License
- Must have a High School Diploma or equivalent
- Must have a vehicle (in order to complete banking)
PI252613913
Shift Manager in Training
The Shift Manager is responsible for providing quality guest service by maintaining a clean and organized store image, as well as assisting with merchandising, pricing, and loss prevention. Ensure that each guest receives outstanding service by providing a welcoming and friendly environment which in...
Center Manager in Training - Relo Required
Work towards obtaining a Plasma Center Operations Manager position by completing the training program, networking, and building relationships across BioLife. The actual base salaryoffered may depend on a variety of factors, including the qualifications of the individual applicant for the position, y...
Manager in Training
This includes proper staffing levels, inventory management, controllables including labor and cash/inventory shortages, and timely reporting of all maintenance issues. Ensure that each guest receives outstanding service by providing a welcoming and friendly environment which includes greeting and th...
Environmental Services - Manager in Training
Learn to effectively handle managerial responsibilities as well, including but not limited to payroll submission, staffing patterns, effective coaching and discipline, purchasing, maintaining inventory, and budgeting. Learn to provide leadership, support, and guidance to ensure that quality standard...
Store Manager in Training Portage Crossing
Adhere to GNC's quality control program for stock rotation, infestation control, outside inspections and all maintenance problems; including but not limited to regularly performing Product Cleaning and Rotation, for reviewing and addressing expiration dates, and adjusting on-hands. Independently per...
Part Time Manager In Training
The Manager in Training assumes supervisory control in the Store Manager’s absence and is trained in the Store Manager’s Responsibilities. Consults with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising,...
Restaurant General Manager-In-Training
Do you love working with people? Are you looking for a fun environment where you can grow in your career? Marco’s Pizza is the premier pizza franchise in the United States and is seeking energetic, goal-oriented team members who are passionate about people and results! Join a management team that be...
TR Manager in Training
Responsible for recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes. Maintaining proper inventory controls, facilitate inventory transactions and maintain compliance standards for shrink control. Maintains financial controls includ...
Assistant Manager in Training
The Assistant Manager guides store staff to provide an exceptional guest experience through merchandising, pricing, and maintaining store cleanliness and organization. Ensure that each guest receives outstanding service by providing a welcoming and friendly environment which includes greeting and th...
Store Manager in Training (MIT)
Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager’s absence. Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present. Support Store Ops Manager with ordering, inventory control and scheduling. Ups...