FRONT LINE SUPERVISOR

Job Description

Job Description

Description :

Community West Credit Union is looking for someone ready for the next step in their career as a Frontline Supervisor / Head Teller at our Kentwood Branch .

If you enjoy working in a fast-paced environment, helping people solve problems and improve their finances, where every day presents new challenges and opportunities to grow and learn, we want to talk to you! The starting pay for a Front Line Supervisor position is $21.

10 an hour, paid bi-weekly.

• Full-time M - F 8 : 45 AM- 5 : 15 PM 40 hours weekly
• Rotating Saturdays - 8 : 45 AM - 12 : 15 PM
• Good pay GREAT benefits 401K at 90 days
• Generous time off in 1st Year Vacations Holidays Personal time
• Casual dress code

WHAT WILL YOU DO

As a Front Line Supervisor, you will train and supervise the front-line staff / tellers, and assist the manager with daily operations.

You will be responsible for providing members and potential members with the full range of financial services offered by CWCU.

You will also handle escalated member and staff concerns, troubleshoot problems, and provide resolutions.

WHAT YOU CAN EXPECT FROM US

Our mission at Community West is to develop passionate, empowered employees that enrich the lives of our members and communities.

• You can expect one week of onboarding and orientation, followed by a week of job shadowing and being shadowed for the next 2-3 weeks as you become familiar with your new role.
• You will be trained through in-person, hands-on, and online learning. When you are ready, you will transition to assisting members on your own.
• You will meet with your manager weekly, then monthly to develop and achieve personal and professional goals.
• You will have opportunities to grow and advance, especially because we pride ourselves on promoting from within.

At CWCU, you are part of a bigger community, the West Michigan community, where we have been serving for over 50 years. You will have the opportunity to participate in community events and fundraising opportunities.

We are an Equal Opportunity Employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

Criminal background check is required prior to employment.

Only complete applications will be considered.

Requirements :

WHAT YOU NEED TO KNOW FOR SUCCESS

• A.A in business or related field and 2 years supervisory experience, or 4 years progressive credit union experience.
• Good problem solving, basic math skills, the ability to count and handle a high volume of cash, balance a teller's drawer and the vault.
• Comfort in using a computer, including GOLD, MS Outlook, and other MS software.
• Excellent listening skills, and ability to remain calm in high-pressure situations.
• Verbal and written communication skills that project a positive and professional image.
27 days ago