Job Description
Job Description
The In-Room Dining Utility Attendant will be responsible for assisting in the maintenance of the IRD area, IRD Server Assistant (SA) breakdown station, equipment, and tables.
Responsibilities will include providing support to our in-room dining servers by ensuring that guests receive timely, accurate, and high-quality service, according to the hotel's standards.
Weekend availability is mandatory.
QUALIFICATIONS
Essential :
- Minimum of 18 years of age to serve alcoholic beverages
- Prior food and beverage experience
- Food handling certificate.
- Ability to satisfactorily communicate in English with guests, leaders and fellow hoteliers to their understanding.
- Ability to provide legible communication.
Desirable :
- High school graduate, some college
- Experience in hospitality, previous experience in hotel setting preferred
- Certification of previous training in liquor, wine and food service.
- Certification in C.P.R.
- Certification in alcohol awareness program.
SKILLS
Essential :
- Ability to understand guests' service needs.
- Ability to be well organized, maintain concentration and think clearly when providing service to guest rooms within any given period.
- Ability to demonstrate attention to detail and commitment to high quality service.
- Ability to maintain good coordination while serving orders quickly.
- Ability to exert physical effort in transporting hot boxes, trays and tables from guest rooms to service areas.
- Ability to endure abundant physical movements throughout the work areas.
- Ability to perform job functions with minimal supervision.
- Ability to work cohesively with hoteliers as part of a team.
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