Shift Leader

McAlister's
Franklin, TN, United States
Full-time
  • The hourly shift leader duties include Delegates tasks to restaurant staff and supervise their performance; Maintains a fully-stocked inventory and order food supplies, as needed;
  • Arranges to have shifts covered (e.g. when employees take time off); Helps staff resolve on-the-job challenges; Tracks and impacts daily costs and revenues, including labor, food cost, guest satisfaction, and sales;
  • Balances the cash drawer at the end of the shift; Coordinates with suppliers as they deliver food product orders; Ensures client satisfaction and gracefully handle any complaints;
  • Opens or closes the restaurant (when responsible for the first or last shift); Informs the next Shift Leader about pending tasks;
  • Reports maintenance and training needs; Protects establishment and guests by adhering to sanitation and safety policies;

Other duties as requested by management.

This is for a position at a franchised McAlister's Deli location

3 days ago
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