A major publicly traded company in the travel industry is looking for a junior business analyst to join their team that supports the software aboard ships for a sixteen ship fleet.
The software specifically is anything above the waterline including financial software, dining and hospitality, spa, and software involved with any service that is revenue generating.
The team has developers who mostly develop custom software, so this person will be focused on gathering requirements, meeting with stakeholders and being a liaison between stakeholders and the technical team, creating user stories, looking at data through basic SQL querying, and generally helping keep projects on track between technical and functional teams.
This is an on-site role three to four days per week (typically Tuesday-Thursday). The specific focus for this role is the dining and hospitality software such as (but not exclusively) the dining reservation system both client and staff facing.
They will work closely with the hospitality / dining team.
MUST HAVES
- 3+ years of BA experience, 1+ needs to be in an IT environment so they clearly understand the SDLC
- Basic SQL Querying experience and enough proficiency with excel that they know pivot tables
- Proficiency creating user stories in Jira or a similar tool
PLUSSES
- Experience supporting dining / hospitality software in a BA capacity
- Cruise line or hospitality industry experience
- Any BA related, Excel, or SQL certifications
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