implementationof complex CRM / CPQ / CLMSolutions and theirvarious licensing types, coupled with a good understanding of businessprocesses.
Hands-onExperience in Core Sales,Service and Community Cloud components such as Lead Management, ContactManagement, Opportunity Management, Case Management, Customer Management, QueueManagement, Ticket Management.
experiencein Lightning UI, Lightning components, Collaborative Forecasting, Hierarchaland territory Management, Report Generation, and Dashboard Creation.
Developing comprehensive business cases with cost,service, benefit dimensions of proposed IT projects that are used at executivelevels for funding and scope work.
Hands-Onproduction support tickets
Requirements :
Bachelor'sdegree in Computer Science or related field.
5+ years of experience in salesforce businessanalysis, design, and implementation of complex CRM / CPQ / CLMSolutions and their various licensing types, coupled with a goodunderstanding of business processes.
7 years of IT experience in Business Analysis, System Analysis,Administration, and Testing
Experience in Core Sales,Service and Community Cloud components such as Lead Management, ContactManagement, Opportunity Management, Case Management, Customer
n bsp;
Management,Queue Management, Ticket Management
Participation incross functional tasks to identify and document functional requirements.
Evaluateexisting application products which could address client requirements anddevelop recommendations wherever appropriate.
Developcomprehensive business cases with cost, service, benefit dimensions of proposedIT projects that are used at executive levels for funding and scope decisions.
Conductsanalysis of client business processes and functional requirements and preparesappropriate documentation to communicate and validate the information.
Completedadministrative requirements in an accurate and timely manner.
Bachelor'sdegree in Computer Science or related field.
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