Cornerstone Staffing is partnered with a customer who is in the Electrical wholesale business. We are hiring experienced CSRs who have strong problem solving and critical thinking skills! Electrical product knowledge and experience in shipping is a huge plus!
Job Title : Refund Processing Specialist
Location : Downtown Dallas (on-site)
Pay : $18.00 / hr
Schedule : Business hours M - F 8AM - 5PM
Job Description / Requirements :
Customer Service Representatives will be assisting customers with electrical products via phone, email and chat
Minimum 2 years customer service experience - call center and electrical knowledge / experience preferred
Ability to demonstrate soft skills (customer service, listening skills and customer empathy)
Must be computer literate
Ability to multi-task and use different systems simultaneously
LTL / Shipping / Logistics experience is a huge plus!!
Technical support experience
Application Process Includes :
Skills Testing
Drug testing
Background check
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