We are seeking a Customer Service Representative to join our team!
Why you should join Planet Fitness :
- Great growth opportunities - we are a dynamic and growing company
- Set Schedule
- Medical, Dental and Vision insurance benefits (Full Time positions only)
- Employee Referral Bonus Program
- Following 120 days of active employment, you will be eligible for a .50 cent increase.
- This position has a $1 / hour premium added to any hours worked 6 : 00 PM-6 : 00 AM.
- FREE Black Card Membership
- 401(k) with generous employer match
- Profit sharing program!
- A sparkling clean work environment (where we all pitch in to keep the club pristine!)
- Contribute to changing people's lives every day by helping us create a healthier Planet
- Work hard play hard with an amazing group of talented, dynamic team members
- Employee Assistance Program (EAP)
As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience!
Some of your responsibilities will include :
- The customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!
- Answer phones in a friendly manner and assist callers with a variety of questions.
- The customer service representative will check in members, provide tours of the club and sign up new members, log amenities and communicate updates and billing issues to members and guests.
- Respond to member questions and concerns in a timely and professional manner.
- Regular cleaning of entire facility, bathrooms, equipment, front desk area and amenities.
Qualifications and Physical Demands :
- Must be 18 years of age or older.
- Punctuality and reliability is a must.
- Customer service experience preferred.
- Continual standing and walking during your shift.
- Continual talking to members and potential members in person and on the phone during your shift.
- Must be able to lift 45 pounds.
Joining the Planet Fitness family means being part of a company that cares about bettering the health and wellbeing of our communities.
It means being a part of a supportive, engaging workforce with an inclusive culture that values diversity and creates an environment where everyone can feel they belong.
It means encouraging professional growth and development. It means making true, lasting connections with you co-workers.
It means creating a positive impact in our local communities through our Judgement Free Generation philanthropic initiative.
It means being part of a brand that you can be proud of!
Equal Opportunity Employer
Medical Equipment Customer Service Representative (Detroit Market)
Customer Service Representative. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. In this position, you are responsible for performing all tasks and communication related to intake of patient information concerning ...
Customer Service Representative - State Farm Agent Team Member
Establish customer relationships and follow up with customers, as needed. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As a State Farm team member for Lisa Beyer - State Farm Agent, you will build and develop customer relationships with...
Future Opening: Customer Service Representative Part Time
The customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!. Customer Service Representative. The customer service representative will check in members, provide tours of the club and sign...
Customer Service Representative - TurboTax
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...
Customer Service Representative - Flexible Shifts
Customer Service Representative. Here’s what you can expect working in Patient Registration (Customer Service): . Excellent customer service experience. ...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Senior Customer Service Representative
In the role of Senior Customer Service Representative, you will be responsible for answering inbound calls from policyholders and their representatives that have questions regarding an existing Long Term Care policy. Excel at customer service (minimum 1 year experience, preferably in a call-center e...
Customer Service Representative Part Time
The customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!. Customer Service Representative. The customer service representative will check in members, provide tours of the club and sign...
Customer Service Representative
Customer Service Representative(03V04)US-MI-Dearborn. Customer Service Representative. The Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges....
Guest Service Representative - Customer Service
The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in ...