Job Description
Job Description
Job Summary
This job is full time and will require you work one weekend day. Shift are 12p-8pm, 2pm to 10pm and / or, 3pm-11pm.
Essential Duties and Responsibilities
- Greet members, prospective members and guests by providing exceptional customer service
- Handle all front desk related activities not limited to :
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check ID and Member barcodes into the system
- New member sign-up
- Take prospective members on a tour of the club
- Facilitate needed updates to members accounts
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Club Manager as needed
- Assist in maintaining the neatness and cleanliness of the club
- Assist in monitoring for safety of persons and cleanliness in the club
- Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.
- Stock locker rooms with proper supplies / paper products.
- Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager.
- Follow Lost and Found Policy and turn in lost member property to the Club Manager / Assistant Club Manager immediately.
Qualifications / Requirements
- Customer service background preferred
- Basic computer proficiency
- A passion for fitness and health
- Upbeat and positive attitude at all times
- Punctuality and reliability is a must
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations
- Strong listener with the ability to empathize and problem solve
- Demonstrate diplomacy in all interactions while using appropriate behavior and language
- High School diploma / GED equivalent preferred
- Must be 18 years of age or older
Physical Demands
- Continual standing and walking during shift
- Continual talking in person with members and answering incoming membership calls
- Must be able to occasionally lift up to 50 lbs
- Will dilute and clean with chemicals during shift
- Clean and sanitize equipment and often used surfaces in the club
- Monitor club and assist members throughout entirety of shift
Customer Service Representative Second Shift
Greet members, prospective members and guests by providing exceptional customer service. Customer service background preferred. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. Continual standin...
Customer Service Representative - Tipp City Office
Customer Service Representative - Tipp City Office**. Provide a wide variety of financial services such as opening and closing various deposit accounts, renewing certificate of deposit accounts, processing loan transactions, and assisting customers with account questions. Deliver a consistent, high ...
Customer Service Representative (call Center)
Customer Service Representative (Call Center)**. Excellent customer service skills (quickly identify customers needs & concerns). At this time a **Maintenance Pre-Notification Specialist** is needed to educate customers on the benefits of returning to the selling dealer as well as gathering informat...
Customer Service Representative First Shift
Greet members, prospective members and guests by providing exceptional customer service. Customer service background preferred. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. Continual standin...
Customer Service Representative - Intuit (Remote)
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...
Customer Service Representative (Remote)
Opportunity Highlights: Training and Certification: As a Customer ServiceAssistant, receive top-notch training and certification to equip you with the knowledge and skills needed to assist clients in planning their dream vacations Our training program covers various aspects of travel, ...
WFH Customer Service Representative - Intuit (Receive $300 bonus for 5 days of training)
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...
Customer Equipment Service/ Senior Seamer Service Representative
Ensure that customers are able to satisfactorily close food cans and ends by setting customer seaming (closing) equipment to achieve sound double seams. Respond to customer requests for both general and emergency break down assistance in order to restore customers output to planned levels. Arrange p...
WFH Customer Service Representative - Intuit
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...