Retail Sales Associate

Job Description

Job Description

Animology is seeking a dedicated and experienced Sales Associate to join our team. The ideal candidate will have a strong background in pet nutrition, excellent customer service skills, and a passion for helping pet owners make informed choices for their furry companions.

The Sales Associate will play a vital role in providing top-notch assistance to customers, identifying their pets' needs, and guiding them to the right products.

This position requires weekend availability and offers both full-time and part-time options.

Compensation : $17 - $20 hourly

$17 - $20 hourly

Responsibilities :

• Product Knowledge : Possess a deep understanding of our range of pet nutrition products, supplies, and grooming services to effectively assist customers in making informed decisions
• Customer Service Excellence : Provide outstanding customer service by greeting, assisting, and engaging customers in a friendly and approachable manner.

Address customer inquiries, provide recommendations, and offer solutions that align with their pets' requirements

• Nutritional Expertise : Leverage a minimum of 1 year of experience in pet nutrition to offer expert advice on dietary requirements, ingredients, and portion control for dogs and cats
• Product Recommendations : Assist customers in identifying the specific needs of their pets and recommending suitable products to fulfill those needs, fostering customer loyalty and trust
• Clear Communication : Collaborate effectively with team members to ensure seamless operations. Communicate product insights, inventory updates, and customer feedback to the team
• Cashier Duties : Utilize your 1 year of cashier experience to efficiently process transactions, handle payments, and maintain accurate records of sales
• Store Maintenance : Contribute to the cleanliness and organization of the store, including stocking shelves, arranging displays, and maintaining a visually appealing environment
• Grooming Support : Provide information about grooming services and assist customers in scheduling appointments for their pets
• Weekend Availability : Be available to work on weekends to accommodate customer needs and contribute to a well-rounded team schedule

Qualifications :

• Minimum 1 year of experience in pet nutrition, demonstrating a strong understanding of the dietary needs of dogs and cats
• 1 year of cashier experience, highlighting proficiency in handling transactions and maintaining accurate records
• Exceptional customer service skills with the ability to engage and build rapport with diverse customers
• Strong communication skills, both verbal and written, for effective collaboration with team members and customer interactions
• Passion for pets and their well-being, coupled with a genuine interest in helping pet owners make informed decisions
• Availability to work weekends, with flexible options for both full-time and part-time schedules

About Company

Founded in 2006, Animology embodies the essence of passion, dedication, and familial warmth. Our space is an eclectic blend of vibrant energy, where laughter, music, and of course, animals, fill the atmosphere.

Each day, we embrace conversations, hard work, and an unwavering love for what we do. We take pride in providing a diverse array of products and services tailored to individual needs.

From budget-friendly yet nourishing options to premium organic, human-grade foods sourced ethically and traceably, we ensure optimal nutrition for every pet, irrespective of dietary needs or financial constraints.

Excellence permeates every facet of our operations, from rigorous quality control to a relentless pursuit of perfection in every task.

Whether it's recommending supplements for aging pets or offering guidance on managing mischievous cats, we endeavor to be a trusted resource for all pet-related inquiries.