Job Summary :
The Housing Coordinator helps partner with various stakeholders to create an Experience of a Lifetime for employee residents, which includes creating a safe, inclusive, vibrant and affordable housing environment that is compliant with all regulatory requirements.
This individual is responsible for creating a welcoming culture, acting as a resource for residents throughout their experience and ensuring all legal paperwork is complete.
J ob Specifications :
Housing : May Be Available
Expected Pay Range : $20.00 - $25.51 / hour
Shift & Schedule Availability : Full Time,Year Round
Skill Level : Intermediate
Job Responsibilities :
Create a welcoming and supportive environment for employee residents.
Elevate experience for residents / employees and housing staff while driving the seasonal Employee Value Proposition.
Support the employee wellness strategies in Employee Housing ensuring alignment with Company vision.
Ensure that resident license agreements, legal documents and related move in / move out paperwork complete.
Deliver standardized best-practices in support of the enterprise-wide Housing strategy.
Ensure that all inquiries and questions are responded to quickly and effectively elevating concerns as they arise.
Act as housing concierge for residents ensuring high guest service.
In partnership with the housing team ensure all information is correct and complete within StarRez (Housing system).
Support communications with residents, Managers and external stakeholders.
Create a safe, fun and diverse housing culture that helps provide employees an experience of a lifetime
Completes other tasks as directed and assigned.
Job Requirements :
High school diploma or equivalent required
1+ years’ customer service experience in direct sales, rental properties preferred
Data management
Ability to multitask while working in a fast-paced, dynamic environment
Strong attention to detail.
Strong time management skills.
Ability to follow written and verbal instruction and to work independently.
Strong customer services skills.
The expected pay range is $20.00 - $25.51. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.