A company is looking for a Service Desk Technician to provide technical support and troubleshooting for customers.Key ResponsibilitiesServe as the primary point of contact for customer IT support via phone, email, and chatDocument, track, and monitor issues in the ticketing system to ensure timely resolutionAssist with the setup, configuration, and maintenance of user accounts, software, and hardwareRequired Qualifications and Education2+ years of relevant experience in IT supportHigh school diploma, GED, or an associate's degree from an accredited institutionBasic understanding of Active Directory, Office 365, VPNs, and remote desktop toolsExperience with ServiceNowIntermediate computer skills with at least six months as a Help Desk Technician
Service Desk Technician
A company is looking for a Service Desk Technician to provide technical support and troubleshooting for customers. ...
Service Desk Technician
Under the direction of the Chief Technology Officer, the Service Desk Technician will assist staff with technical support of desktop and laptop computers, applications, and related technology. Responsible for day-to-day service delivery performance through SLAs and other key performance metrics, pri...
Help Desk Technician
This HelpDesk Technician will provide essential technical support andassistance to endusers ensuring the smooth operation of systemssoftware and hardware. Technician isresponsible for logging and tracking issues through an ITSMticketing system and escalating more complex problems tohigherlevel IT st...
Desk Side Services Technician
Service Recipients on Service Recipient EUC environment and general computing questions. Resolve Incidents and service requests associated with Service Recipient EUC environment. Coordinate efforts with other teams and third-Party service providers as necessary to keep Service Recipient EUC environm...
Help Desk Service Technician (Field Tech)
Dispatching to maintenance requests via email, service ticket, or phone and offering technical support to customers while onsite or referring them internally to the Field Service Technician team. Candidate should also be familiar with some aspects of desktop computers. As a Computer Systems maintena...
Help Desk Technician
This Help Desk Technician will provide essential technical support and assistance to endusers ensuring the smooth operation of systems software and hardware. The technician will troubleshoot problems related to network connectivity system performance software applications and other ITrelated matters...
Service Desk Technician
Our client is large financial services firm seeking a Service Desk Technician who will be responsible for troubleshooting day to day issues for uders at the firm. Provide Level 1 & 2 technical support for users of desktop hardware and software onsite and over the phone. Day-to-day support of all Win...
Service Desk Technician
Reporting to the Manager of Help Desk, the Service Desk Technician will provide first level troubleshooting support for a variety of computing support issues while ensuring the highest-level customer service. The Service Desk Technician should be able to handle a minimum of 60 customer contacts a da...
IT Support Technician
Enjoy the ease of going to the fitness center, taking a swim, or grabbing a bite to eat without having to leave our beautiful campus! Hofstra University is dedicated to recruiting and retaining a highly qualified and diverse academic community of students, faculty, staff, and administrators respectf...
Help Desk Specialist II
A company is looking for a Help Desk Specialist II to provide support and troubleshoot issues for users. ...