Responsibilities
The Residential Aide will :
- Monitor the area and provide resources to clients
- Maintain a welcoming, safe, stable environment for clients
- Make hourly rounds within and outside the facility to ensure safety and security
- Incident management : Report and document incidents, crisis interventions, communicate with on-call management team
- Record keeping including documentation of daily attendance, shift report, visitors, writing progress notes
- Greet people entering the site, determine nature and purpose of visit, and direct or escort them to specific destinations
- Circulate among residents, visitors, or employees to preserve order and protect property
- Complete intakes, and property searches as needed, distribute mail
- Accept and log all food deliveries and serve meals to clients. Willingness to complete food safety course
- Screen residents and visitors and packages to prevent passage of prohibited articles into residence
- Provide relief support for 311 operations
- Facilitate onsite laundry and shower resources for clients
- Perform other related duties, as assigned
Qualifications :
- 2 years of related experience
- High School Diploma / GED
- Computer savvy
- Microsoft Office proficient
Desired Skills :
- Associate's and / or Bachelor's Degree
- CPR and First Aid certification
- Experience working with individuals experiencing homelessness and / or mental health or substance use issues
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