Location : 100% remote; Phoenix, AZ or surrounding city
Hours / Days : Monday-Friday (6 : 00AM-3 : 00PM) for 2-3 weeks training
Monday-Friday (8 : 00AM-5 : 00PM)- normal schedule
Pay : $19.23 / hr ($40k / yr)
IMMEDIATE TEMP Technical Support Representative needed for a well known manufacturing company specializing in consumer goods for heating, cooling, and refrigeration products both on the residential and commercial side.
This position is a temporary role, with an ability to become a permanent employee, based on performance.
The Product Technical Support Representative is responsible for rendering knowledgeable assistance to customers in solving and diagnosing product service and installation problems for documented and undocumented issues related to multiple product types.
To be selected, the Product Technical Support Representative will need at least 1 year of previous experience in a technical support position, in at least a Tier 1 position, ability to read, write, and comprehend technical instructions, short correspondence, and memos, as well as understand product operation for multiple product types and communicate this information to callers.
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