Job Function : Stores - Leadership
Company Overview :
At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated.
Every day, our teams across the world bring to life our purpose : to expand the way the world sees beauty by empowering the Extra Ordinary in each of us.
We are united by a common goal - to reimagine the future of beauty .
The Opportunity : At Sephora, our people are the driving force behind our success. We believe that the best way to bring top-notch beauty products, services, tools, and experiences to our clients is by finding, training, and engaging the absolute best talent in the industry.
Our teams invest heavily in our talent, both at our corporate headquarters and in Sephora stores. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it.
Your role at Sephora : As an Assistant Store Manager, you will be responsible for supporting the Store Manager in overseeing the entire store operations, ensuring a high level of client service, and driving sales.
You will assist in leading a team of dedicated associates, fostering a positive work environment that encourages growth and development.
Key Responsibilities :
Supporting Store Operations and Sales :
- Assist the Store Manager in overseeing daily store operations, ensuring a smooth and efficient client experience.
- Help develop and implement strategies to drive store sales and increase profitability.
- Assist in coordinating and overseeing sales and profitability, performance, service, and operations.
Team Leadership and Development :
- Assist in leading, coaching, and motivating a team of associates to meet or exceed sales targets.
- Conduct performance appraisals, manage employee development and provide ongoing feedback.
- Support the leadership team, ensuring effective collaboration and achievement of store goals.
Client Satisfaction and Service :
- Ensure high levels of client satisfaction through excellent service.
- Handle client complaints and provide appropriate solutions.
- Support client loyalty programs and services to ensure client loyalty and engagement.
Store Standards and Compliance :
- Maintain outstanding store condition and visual merchandising standards.
- Ensure compliance with company policies and procedures to maintain a safe and efficient work environment.
- Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience.
Resource Management :
- Assist in managing inventory levels to ensure product availability.
- Support the Store Manager in allocating resources and handling staffing, ensuring optimal productivity and performance.
Qualifications / Experience :
- Proven successful experience as a retail assistant manager.
- 3-5 years of experience managing a high volume, complex retail, or hospitality setting.
- Strong leadership skills and business acumen.
- Client management skills.
- Strong organizational skills.
- Excellent communication and interpersonal skills.
- A knack for attracting, identifying, and inspiring employees.
- Flexible availability to work a retail schedule.
- Ability to lift and carry up to 50 pounds, bend / stretch to stock shelves, stand / walk the sales floor for entire shift and work in a fragrance filled environment & can handle and
Assistant Store Manager - Aventura Mall
The Assistant Store Manager will support the Store Manager in the daily operation of the store including the overall management of the team, merchandise, and sales results. Support the Store Manager in managing the day-to-day operations of the store to ensure the store meets key performance indicato...
The North Face: Assistant Store Manager - Dolphin Mall
As the Assistant Store Manager, you will lead, develop and motivate a team of brand advocates, ensuring a consistent best-in-class customer experience that aligns with our brand purpose and values. In partnership with the Store Manager, provide training and ongoing development of store staff in cust...
Assistant Store Manager - Zales - Dadeland Mall
Our Assistant Store Managers assist the Store Manager in maintaining daily focus on individual and team members' standards achievement to attain sales and profit projections; contributing to an atmosphere of total customer satisfaction; developing skills and product knowledge of team members through...
Abercrombie & Fitch - Assistant Manager, Dolphin Mall
With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization. The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people...
Full Time Assistant Store Manager (Store 5419)
Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including comp...
Abercrombie & Fitch - Assistant Manager, Aventura
With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization. The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people...
Assistant Store Manager - Spencer's
The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in a...
Retail Assistant Store Manager
Are you an existing Store Manager or Assistant Store Manager with experience in creating a team environment, to coach, develop and motivate your team to deliver great results?. Established in Australia Lovisa launched its first store in 2010, Since then Lovisa has opened over 550 stores across 20 co...
Assistant Store Manager
Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present. Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal cust...
Returning Assistant Store Manager-Spirit-HU
The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store. The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profi...