Sr. Field Service Engineer/Wet Process Equipment (Direct Hire) - AZ002

NO SPONSORSHIPS AVAILABLE AT THIS TIME.

Make your application after reading the following skill and qualification requirements for this position.

Senior Field Service Engineer

Job Responsibilities

• Locations : Orlando, FL and Phoenix, AZ.
• Responsible for providing technical service of complex electro-mechanical systems at customer sites.
• Troubleshoot equipment problems to isolate issues and minimize downtime or system interruptions, determining corrective actions as required.
• May own or participate in installations or relocations of customer equipment and perform start-up and qualification procedures.
• Remain up to date on equipment / tools through appropriate training, manuals, factory periodicals, and other relevant materials.
• Assist in complex field modifications, upgrades, CIPs, and ECOs.
• Maintain records and reports as required to properly coordinate activities with supervisors and customers.
• Assist in the planning, management, and execution of projects of limited scope and duration.
• May perform other related duties as assigned or requested by the manager.

Other Job Responsibilities

Leadership :

• Provide technical instructions and mentoring for the technical support team.
• Lead customer escalations, task forces, and continuous improvement projects.
• May provide on-site instruction to sub-contractors, co-workers, and customers.

Customer Relations :

• Professionally represent the company to the customer.
• Commit to customer satisfaction and develop good customer relations by maintaining high professionalism standards of conduct.
• Shadow more experienced engineers at customer sites as needed.
• Present escalation action plans and status.

Minimum Qualifications

• B.S. degree or Associate degree in electronics, engineering, or other applicable field of study with +5 years of relevant experience or equivalent, or +8 years of direct experience if no applicable field of study.
• Previous experience in installation, maintenance, repair, and troubleshooting of capital equipment adhering to company procedures.
• Work experience in a clean room environment, wearing clean room garments and appropriate personal protective safety equipment.
• Able to work for prolonged periods, including bending, stooping, reaching, walking, sitting, and standing in one location.
• Experience in Microsoft Office Suite and data analysis tools.
• Complete assignments with attention to detail and a high degree of accuracy.
• Establish and maintain cooperative working relationships with co-workers and customers.
• Adhere to customer rules and policies regarding worksite behavior and safety.
• Able to travel up to 20% of the time. Must have the ability to obtain a valid passport and travel internationally as required.
• Candidates must already have work authorization that would permit them to work in the US.

Equal Opportunities and Social Governance

WG NSTAR is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable. WG NSTAR places an immense emphasis on equal employment, encourages diversity in the workplace, and applies an open-door policy for inclusion of all employees.

Our diversity program encourages people from any gender, background, ethnicity, culture, education, and experience to join the company and build a career through employee development.

Through our Global wellness programs, WG NSTAR ensures our employees and families have access to a full range of wellness services through our Employee Assistance Program (EAP).

In the communities surrounding our business operations, we support individual and group sponsorships for local sports and those that are vulnerable in society.

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