Responsibilities :
- Define and tackle the most complex research problems across League of Legends including audience definition and understanding, product health deep dives, and highly specialized design research questions
- Construct, organize, execute, and socialize studies and surveys from start to finish across a variety of methods designed to answer business and product strategy questions such as understanding player motivations, pain points, and opportunity spaces
- Partner with analysts, researchers, and designers to generate insights and frameworks that will inform the strategic direction of LoL, and socialize these across our portfolio
- Share your results and advocate for solutions with other Rioters in clear, illustrative presentations
- Contribute to and elevate product strategic thinking and frameworking across all of LoL
- Level up research craft across Riot through mentorship of other researchers, improving customership, and leading infrastructure improvements
Required Qualifications :
- At least 10 years of relevant experience (an advanced degree can account for up to 2 years of experience)
- 4+ years doing research specifically in the games industry
- Broad experience in quantitative and qualitative research methods including conducting interviews, focus groups, and online community studies, as well as performing survey research with deep expertise in at least one of these areas
- Experience identifying and conducting research to answer product or portfolio strategy questions
- Meaningful familiarity with game design / direction and product strategy
- Experience synthesizing & socializing research results and distilling results into impactful recommendations for product leadership
- Excellent communication and interpersonal skills along with the strong ability to collaborate effectively at all levels and departments of the organization
- Able to work independently and lead complex projects that require coordinating multi-party worksteams
Desired Qualifications :
- 3+ years of experience working directly with senior executives (includes clients)
- Master’s degree in Psychology, Anthropology, Human-Computer Interaction, or a related discipline
- Experience with basic statistical methods for data analysis (regressions, correlations, factor analyses)
- Experience working with game teams through the entire lifecycle of the product (development, launch, and live operations)
- Vendor management experience
- Experience leading complex efforts with multiple collaborators
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players combined with being able to provide value broadly through strategic thinking, problem structuring, and game design.
We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you!
Our Perks :
Riot has a focus on work / life balance, shown by our open paid time off policy, in addition to other perks such as flexible work schedules.
We offer medical, dental, and life insurance, parental leave for you, your spouse / domestic partner and children and a 401k with company match.
Check out our for more information.
Riot Games fosters a player and workplace experience that values teamwork embodied by the and. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work.
We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect.
We encourage you to read more about our value of and our ongoing work to build the
Los Angeles Only) Base salary range between $214,100.00 - $321,600.00 USD + incentive compensation + equity + 401K with company match + medical, dental, vision, and life insurance + short and long-term disability + open PTO.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history (LAMC 189.00).