Job Description
Job Description
We are seeking an enthusiastic and dynamic individual to join our team as a Retail Bilingual Customer Service Representative.
In this role, you will play a vital role in building and maintaining strong relationships with our clients in the retail industry, ensuring their marketing and promotional needs are met with excellence.
Key Responsibilities :
1. Bilingual Customer Service Representative :
- Cultivate and maintain positive, long-lasting relationships with our retail clients.
- Act as the primary point of contact for customer inquiries and concerns, ensuring timely and effective communication.
- Gain an in-depth understanding of each customers unique needs and goals.
2. Retail Marketing and Promotions Expertise :
- Execute retail marketing and promotions in big box retailers for assigned clientele
- Stay up-to-date with the latest trends and strategies in retail marketing and promotions.
- Provide expert guidance to customers on developing effective marketing and promotional campaigns tailored to their specific needs.
3. Solution Development :
- Collaborate with our internal teams to develop tailored marketing and promotional solutions that meet client objectives.
- Present innovative ideas and strategies to clients, demonstrating a deep understanding of their business.
4. Campaign Management :
- Oversee the execution of retail marketing and promotional campaigns, ensuring success and building relationships with key personnel at retail locations
- Monitor campaign performance and make data-driven recommendations for improvements.
5. Reporting and Analysis :
- Provide customers with regular reports and insights on the performance of their marketing and promotional activities.
- Analyze data to identify areas of improvement and opportunities for growth.
Bilingual Customer Service Representative Qualifications :
- Bachelor's degree in Marketing, Business, or a related field (or equivalent experience).
- Proven experience in customer service in the retail marketing and promotions industry is a plus.
- Strong understanding of retail marketing strategies, promotions, and consumer behavior.
- Exceptional communication and interpersonal skills.
- Analytical mindset and the ability to derive insights from data.
- Excellent project management and organizational skills.
LI-OnSite
Powered by JazzHR
zrGji8IdXH
Customer Service Representative
As a Banking Customer Service Representative,. Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. As the eyes and ears for our ...
Bilingual Customer Service Representative - Florida
A company is looking for a Part Time Bilingual (Spanish) Customer Service Representative. Key Responsibilities:Handle inbound calls in both English and Spanish from health plan members regarding transportation servicesMeet productivity metric goals including Average Handle Time, Quality Assurance, a...
Bilingual Banking Customer Service Representative (spanish)- Onsite
As a Banking Customer Service Representative,. Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. As the eyes and ears for our ...
Customer Service Representative
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...
Customer Service Representative - Front Desk & Inside Sales
The Customer Service Representative serves an important role in the company, due to the direct ongoing contact they maintain with our customers/clients. Once trained, CSRs must be be proficient in providing customers with detailed, accurate information on available products and services. This indivi...
Customer Service Representative - Intuit (Remote)
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Customer Services Representative
Customer Service Representative B2B. Für unser Customer-Service-Teams am Standort Flensburg suchen wir ab sofort Verstärkung im Bereich Administration/Kundenservice B2B (m/w/d). Erste Erfahrungen im B2B Customer Service oder ähnlichen Bereichen von. ...
WFH Customer Service Representative - Intuit (Receive $300 bonus for 5 days of training)
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Customer Service Representative
A Customer Service Representative will provide administrative sales and customer care support to a Distributor Network of 15-20, as the single point of contact for the Dealers commercial queries, requests, issues, claims etc. Good Customer Service aptitude is essential for this position as well as t...
Customer Service Representative / Inside Sales
Work with customers across many industries and provide solutions that make an impact in their workplace. Develop and maintain relationship with new and existing customers. Sell a unique, exciting product line that changes by the minute - completely based on customer needs and desires. ...