COMMUNITY ASSOCIATE

The Fire Department of the City of New York (FDNY) is the largest Fire Department in the United States and universally is recognized as the world's busiest and most highly skilled emergency response agency.

The Department's main goal is to provide fire protection, emergency medical care, and other critical public safety services to residents and visitors in the five boroughs.

FDNY members are sworn to serve and protect life and property and the Department works to continually educate the public in fire, life safety and disaster preparedness, along with enforcing public safety codes.

Since its inception in , FDNY has helped lead efforts to make New York the safest big city in the nation. This accomplishment requires a steadfast and daily commitment to maintaining the Department's core values.

The mission of the Candidate Investigation Division (CID) is to conduct pre-employment background investigations of candidates seeking employment with the FDNY in order to ensure they meet the minimum job requirements of the Civil Service position in question.

CID is comprised of managers, investigators, and administrative staff. The CID Investigators review information and documentation provided by candidates to ensure that required information and documentation is complete, and conduct further inquiry with outside sources such as employers, schools, certification and licensing authorities, and the New York State Division of Criminal Justice Services (DCJS), as required, for the screening of candidates.

The CID administrative staff provide customer service support and provide administrative assistance in processing the pre-employment background investigations of candidates.

They perform fingerprinting for DCJS, data entry, filing and assist with post-hire processing and credential verification.

The Fire Department, City of New York (FDNY), seeks three full-time Community Associates to work in the Candidate Investigation Division (CID).

Reporting directly to the Deputy Director of Administrative Support, the successful candidates will provide administrative support in the processing of pre-employment background investigations of Firefighters, EMS, Youth Force Program and civilian candidates.

Perform data entry, assist / coordinating documents for mass mailings, post hire processing and credential verification;

create investigation folders / packages; and respond to candidate inquiries by telephone, mail or e-mail. Work with a team during candidate intakes (e.

g. photo copying, escorting candidates, driver license scanning, perform on-site live scan fingerprints for candidates, etc.

Maintain CID forms and ordering supplies. Perform other administrative duties, as assigned. The selected candidates must be able to work in a fast-paced environment and have the ability to manage and complete tasks within established deadline.

Minimum Qualifications

Qualification Requirements

1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or

2. Education and / or experience which is equivalent to "1" above.

Preferred Skills

• Strong organizational and time management skills. -Ability to handle highly confidential and sensitive information. -Excellent customer service skills.
• Familiarity with Microsoft Office (Word, Excel and Outlook).

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

For more information, please visit the U.S. Department of Education’s website at class "jobad-residencyRequirement">

Residency RequirementNew York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County.

To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.