Benefits :
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
Benefits / Perks
- Paid Holidays and Paid Time Off
- Careers Advancement Opportunities - we are always looking to promote from within!
- Reimbursement for any successfully completed ASE certifications
- Flexible Scheduling
- Closed on Sundays
- Competitive Compensation with bonus incentives
Job Summary
As an Automotive Service-Assistant Manager, you will be responsible for all activities along with the Store Manager to achieve positive sales and profit results.
In the absence of the Store Manager, you will be the Manager on Duty. Also, the Automotive Service-Assistant Manager will be focused on promoting the shop and its services through outstanding customer service, shop cleanliness, and quality workmanship.
Responsibilities
- Greets customers promptly
- Obtains customer and vehicle information
- Clearly reports all vehicle symptoms as described by the customer
- Determines and recommends needed maintenance base on age, mileage, and vehicle history
- Prepares complete and accurate estimate of cost for labor and parts
- Establishes follow-up time
- Monitors the progress of each vehicle throughout the day, updating customers frequently
- Verifies that final invoice reconciles with work performed on the repair order
- Explains all completed work and charges to customers
Qualifications
- Minimum of 1-year experience in a service advisory role
- Ability to work hard with limited supervision
- Must be able to manage in a fast-paced work environment
- Knowledge of automobiles
- Positive attitude
- Must be able to pass pre-employment screens (Background & Physical)
- Bachelor’s degree is preferred but not required; a high school diploma or GED equivalent needed
- Knowledge of the automotive industry and trends
- Possess a state-issued driver’s license and acceptable driving record
- Strong communication skills; a track record of leadership; and the ability to interpret profit and loss statements are necessary for success
If you are a hard worker and would like to take on the challenge of working in a high-volume shop, we invite you to apply for the position today and join our team!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise.
All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tuffy Corporate.
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