Sr. Software Development Engineer, GenAI, Kumo

At AWS, we use Artificial Intelligence to be able to identify every need of a customer across all AWS services before they have to tell us about it, and then find and seamlessly connect them to the most appropriate resolution for their need, eventually fulfilling the vision of a self-healing cloud.

We are looking for Senior Software Developer with unfettered curiosity and drive to help build best in the world support (contact center) experience that customers will love!

You will have an opportunity to lead, invent, and design tech that will directly impact every customer across all AWS services.

We are building industry-leading technology that cuts across a wide range of AI / ML techniques. You will be a key driver in designing and building live production system from AI / ML prototypes.

Sales, Marketing and Global Services (SMGS)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success.

AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

About the team

Our team packs a punch with principal level engineering, science, product, and leadership talent. We are a results focused team and you have the opportunity to lead and establish a culture for the big things to come.

We combine the culture of a startup, the innovation and creativity of a R&D Lab, the work-life balance of a mature organization, and technical challenges at the scale of AWS.

We offer a playground of opportunities for builders to build, have fun, and make history!

ABOUT AWS : Diverse Experiences

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.

If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work / Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture.

When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

• 5+ years of non-internship professional software development experience
• 5+ years of programming with at least one software programming language experience
• 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
• Bachelor's degree, or CSSLP (Certified Secure Software Lifecycle Professional)
• Experience as a mentor, tech lead or leading an engineering team

PREFERRED QUALIFICATIONS

• 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
• Bachelor's degree in computer science or equivalent
30+ days ago