Manager, Business Implementation

Premera Blue Cross
Mountlake Terrace, WA, United States
$106.3K-$180.7K a year
Full-time

Join Our Team : Do Meaningful Work and Improve People's Lives

Our purpose, to improve customers' lives by making healthcare work better, is far from ordinary. And so are our employees.

Working at Premera means you have the opportunity to drive real change by transforming healthcare.

To better serve our customers, we're creating a culture that promotes employee growth, collaborative innovation, and inspired leadership.

We are committed to creating an environment where employees can do their best work and where best-in-class talent comes, stays, and thrives! As a result of these efforts we are proud to share that Forbes ranked Premera among America's 2023 Best Midsize Employers and America's 2023 Best Employers By State .

Learn how Premera supports our members, customers and the communities that we serve through our Healthsource blog : .

As the Manager, Business Implementation on the Trend Management and Value Based Programs team, you will lead and manage the implementation of business focused initiatives, systems, and projects that execute on Premera's strategic direction to improve total cost of care and quality outcomes to customers.

This role will lead a team of implementation managers and coordinate with key business leaders across multiple departments to drive alignment of the individual projects.

You will assist teams in defining, tracking, and attaining critical success measures, and assisting in the design and startup of project deliverables.

Responsibilities include guiding project team through work plan development and all aspects of managing the work, ensuring key milestones are clearly defined and met, developing mitigation plans as needed, and creating and managing project budget.

This is a hybrid position at our Mountlake Terrace campus.

What you'll do :

  • Provides leadership for complex initiatives, projects and programs
  • Develop work schedules and plans for assigned large and complex implementations with multiple contingencies and undefined deliverables
  • Leads team of implementation managers to be assigned to various business project, aligning on priorities, processes, and performance expectations, providing guidance and direction to ensure stated project activities and objectives are successfully accomplished
  • Collaborates with business partners to ensure appropriate scope and considerations are included in the implementation plan.

Advises leadership on the project or initiative planning, tracking and implementation of key enterprise-wide strategic initiatives that include both business and system related aspects

  • Lead project governance and the change control processes to ensure that project budget, schedule, and scope are maintained within the approved project baselines
  • Collaborate with other project leads across Premera to synchronize work plans and resources and minimize conflicts across the multiple in-flight projects
  • Clearly articulate project status, risks, and outlook to appropriate leadership that may include any or all of the following : the Initiative Sponsor, Executive Oversight Committee, Steering Committee, Board of Director and leadership team meetings
  • Manage key stakeholder expectations; working closely with senior leadership or project leadership to prepare and deliver for key meetings or presentations including the development of communication content for various internal and external audiences.
  • Ensures assigned projects deliver value to Premera by identifying and tracking tangible benefits and measurable outcomes and oversee successful transition of work and responsibilities to the appropriate business teams as part of the project close-out activities.
  • Establishes project team participants; coordinates team activities and schedules, provides feedback to line managers on team member's performance,
  • May include partnership with IT resources to enable delivery of system related enhancements.

What you'll bring :

Bachelor's degree in business, or healthcare, or related field or (4) years' work experience (Required)

8) years of project / program management experience (Required)

  • Working knowledge of the healthcare industry and affordability
  • Experience successfully working in a matrix environment and influencing without authority
  • Ability to navigate and adjust to changing business priorities
  • Previous experience with mentoring, guiding, and coaching others
  • Prior Premera knowledge preferred

What we offer

  • Medical, vision and dental coverage
  • Life and disability insurance
  • Retirement programs (401K employer match and pension plan)
  • Wellness incentives, onsite services, a discount program and more
  • Tuition assistance for undergraduate and graduate degrees
  • Generous Paid Time Off to reenergize
  • Free parking

Equal employment opportunity / affirmative action :

Premera is an equal opportunity / affirmative action employer. Premera seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law.

If you need an accommodation to apply online for positions at Premera, please contact Premera Human Resources via email at careers@premera.

com or via phone at 425-918-4785.

Premera is hiring in the following states, with some limitations based on role or city : Alaska, Arizona, Arkansas, California, Colorado, Florida, Georgia, Idaho, Iowa, Kansas, Kentucky, Maine, Michigan, Minnesota, Missouri, Montana, Nevada, New Hampshire, New Mexico, North Carolina, Oklahoma, Oregon, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington, Wisconsin .

The pay for this role will vary based on a range of factors including, but not limited to, a candidate's geographic location, market conditions, and specific skills and experience.

National Salary Range :

$93,300.00 - $158,600.00

National Plus Salary Range :

$106,300.00 - $180,700.00

National Plus salary range is used in higher cost of labor markets including Western Washington and Alaska .

PDN-9d4389a8-d211-4833-910e-28127999b0d6

7 hours ago
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