Senior Account Executive - Baltimore, MD

Job Description

Job Summary This position achieves their assigned sales plan by generating profitable UPS revenue growth through the development of new business and the retention of existing business within their assigned accounts.

This position analyzes customers’ current supply chain needs to create appropriate solutions and promptly respond to customers’ requests.

This position builds successful partnerships with key stakeholders at all levels of customers’ organizations to cultivate relationships and generate revenue opportunities across all product and service lines.

This position meets with customers to discuss complaints and obtain supporting documentation (e.g., invoices, etc.). This position collaborates with operations to implement accounts with special needs (e.

g., unique delivery schedules, extra conveyors, additional drivers, etc.) to adequately handle customers’ shipping needs.

Responsibilities : Executes on previously signed contracts (e.g., UPS Freight) to introduce new products and services to customers and expand business within customer accountsPerforms pre-call analysis (e.

g., researches account history, shipping details, complaints, etc.) to prepare for sales callsResponds to internal sales leads from various sources (e.

g., Sales Lead Incentive Management system, operations, Package Operations staff, etc.) to identify sales opportunities and create a sales strategyAnalyzes price quotes to verify accuracy and determine how to propose the solution to the customerGenerates customer-facing reports to outline shipping history, billing history, and accounts’ incentives (i.

e., contracted discounts) and renegotiate contractsUtilizes Salesforce to document customer information and provide account status to the sales teamTrains customers on proper packaging techniques to avoid damages Qualifications : Experience with supply chain concepts - PreferredMeets local age and operations requirements to operate a vehicleProvides own vehicle for business

Employee Type : Permanent

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria :

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race / color / religion / sex / national origin / veteran / disability / age / sexual orientation / gender identity or any other characteristic protected by law.

Basic Qualifications :

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.