A company is looking for a Bilingual Call Center Representative to provide customer service in both English and Spanish while managing medical payment collections.
Key ResponsibilitiesPlace and receive calls to / from patients to collect payments for medical expensesDocument patient information and resolve inquiries using internal technology platformsEducate patients on healthcare revenue cycles and repayment programsRequired QualificationsHigh School Diploma / GED required1+ year(s) of experience in a customer service capacity preferred1+ year(s) of experience speaking Spanish fluently in a professional setting requiredBasic understanding of contact center processes and techniques preferredExposure to collections industry and healthcare revenue cycle preferred
Call Center Representative
A company is looking for a Call Center Representative, Post Acute. ...
ATL311 Call Center Representative I
In October of 2014, the City of Atlanta launched ATL311 a consolidated call center designed to make city government more user-friendly and responsive by providing citizens with one telephone number to call for information on city services and to report non-emergency concerns. Call Center Representat...
Outbound Call Center Representative
A company is looking for an Outbound Call Center Representative - Remote. ...
Call Center Representative II - Temp.
Provides alternatives and options during phone calls; demonstrated ability to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. ...
Call Center Representative
We are seeking Call Center Representatives in our Marietta office. Prior experience in a call center environment. Handle customer inquiries both telephonically and by email. Follow up customer calls where necessary. ...
Call Center Representative
The BDC Representative is responsible for making inbound and outbound calls and communicating with prospects and customers via text, email, or social media as assigned. Training includes shadowing, mock calls, legal training, how to use computer systems, and how to schedule service appointments. Cal...
Remote Call Center Specialist: Save-A-Trip (BILINGUAL IN SPANISH)
Responsible for a high volume of inbound and outbound calls with customers, physician offices, patients or third party providers about the company’s products or services following standard SOPs and procedures, working under direct supervision. ...
Call Center Representative
Patient Call Center Representative. The Call Center supports all locations. Patient Call Center Job Description. Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information. ...
ATL311 Call Center Representative I
In October of 2014, the City of Atlanta launched ATL311 a consolidated call center designed to make city government more user-friendly and responsive by providing citizens with one telephone number to call for information on city services and to report non-emergency concerns. Call Center Representat...
Virtual Call Center Account Supervisor(Bilingual English and Spanish Required)
Job responsibilities: * Oversee a work from home team navigating multiple technologies to support a Call Center environment * Comfortably lead and manage in a metrics-promoted environment * Demonstrate resiliency and extreme adaptability in a fast-paced environment ...