Job Description
Job Description
New Palm Innovations is a telecommunication-based consulting sales and marketing firm. We help our client’s popular, household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities.
We are looking for a self-starter entry-level Customer Service Representative (CSR) to assist with our firm's strategic and productive marketing and sales campaigns.
Our next Customer Service Representative (CSR) will be responsible for adequately executing our marketing and sales directives and being the brand’s face and voice.
In addition, we expect our new and energetic Customer Service Representative (CSR) to build quality relationships with new clientele, maintain existing customer accounts, and assist in the increase of overall quarterly and annual production of new sales and customer acquisitions.
Our Customer Service Representative (CSR) Will Be Responsible To :
- Engage in communication with customers directly, be an expert on all product knowledge, and educate them on their desired product inquiry
- Research target markets to better identify and engage with new and existing customers to help bolster our sales pipeline
- Communicate the features and benefits of specific products / services based on individualized needs
- Overturn objections as necessary throughout the sales process and answer questions as they arise
- Respond in a prompt, effective, and professional manner to all account inquiries
- Attend regular product training sessions with other CSR team-mates and upper-level management
Desired Skills for Success For Our Next Customer Service Representative (CSR) :
- A High School Diploma or equivalent is required
- 1-2 years of experience in a customer service or sales role is highly recommended
- Excellent communication skills, both verbal and nonverbal
- A tenacity and desire for growth and knowledge
- A driven mindset with impeccable time management skills and a superior work ethic
- Positive and professional demeanor while working with other CSRs and customers
LI-Onsite
Powered by JazzHR
3ACSnFjZEy
Customer Service Representative - TurboTax (Remote)
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative - Remote
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...
Surety Bond Customer Service Representative
Prior customer service in banking or insurance (desirable). Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect an...
Customer Service Representative - Intuit (WFH) Receive $300 bonus for 5 days of training
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Customer Service And Sales Representative
Job Description: As a Sales Representative, you are the very first contract our client will get to have. Showcase a strong work ethic, committing to delivering exceptional service. ...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative - Entry Level
Position: Entry Level - Sales and Customer Service Representative. Sales and Customer Service Representative Requirements:. Connect with customers in-person, providing exceptional service with a smile. Previous sales or customer service experience is a bonus, but not required—we provide training!. ...
Bilingual Healthcare Customer Service Representative - Remote
Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Customer service experience preferred. Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powere...
Customer Service Representative - PB2
Signature’s Customer Service Representatives (CSR) are responsible for a variety of duties that contribute towards the overall success of the fixed base operation (FBO) and focus on consistently providing excellent customer service. Although customer service is a top priority, a large number of the ...