Field Service Engineer

Description

Leidos has an exciting career opportunity for a Field Service Engineer (FSE) to work in NORTHCOM. This remote / telework position is based out of the Charleston, SC area andincludes approximately 50% travel throughout the Southeastern United States.

PROGRAM SUMMARY :

This position will support the Radio Frequency In-Transit Visibility (RF-ITV) program as a Field Service Engineer (FSE) for various RF-ITV nodes within the South ern US.

This is an opportunity to use your Information Technology experience and troubleshooting skills. In this mission we support the US Army, Program Executive Office Enterprise Information System (PEO EIS) Logistics Information Systems (LIS) in maintaining and expanding the technological infrastructure, the largest in the world, which provides in-transit tracking of military cargo as it moves through the Defense Transportation System (DTS).

REQUIREMENT :

Must have an active Secret security clearance and a DoD Directive 8570 Information Assurance Technical (IAT) Level II (such as CompTIA Security+ CE) certification.

Salary range for this position is between $80,000 and $88,000 per annum.

Target salary for this position from 82,000-85,000. Travel expenses are reimbursable in accordance with the Department of Defense Joint Travel Regulations and Leidos policy

P RIMARY RESPONSIBILITIES :

• Install, upgrade, replace, and maintain RFID hardware and software to integrate RFID nodes into the local military commands' networks and ensure interoperability / sustainability.
• Provide independent oversight and responsibility for RF-ITV read nodes within area of responsibility ensuring an Operational Readiness (OR) Rate of 95%.
• Use various reporting / collaboration / communications tools such as the RF-ITV In-Transit Visibility (ITV) Portal, Integrated Support System (ISS), the ITV Global Helpdesk and the Daily ITV Report to analyze health of the system and determine solutions for problem areas.
• Respond to system outages, resolve problems within the time specified in Standard Operating Procedures (SOPs) and record all progress in ISS Service Management Ticket (SMTs).
• Ensure compliance with all local command procedural and policy requirements.
• Independently perform Global Operations missions to include site surveys, installations, site de-installations, formal classroom training, and informal military exercise training, and provide a Gov't customer report deliverable upon completion of each event.
• Configure Field Data Units (FDUs) with a baseline that includes a Windows operating system, RFID applications, Remote Desktop Management software, security policies, and patches.
• Inform team members of new or innovative solution design so these approaches can be implemented across the program.
• Provide expert technical advice, guidance, and recommendations on RF-ITV infrastructure within the Area of Responsibilities (AOR).
• Apply in-depth technical knowledge of active RFID wave propagation and understanding of ISO 18000-7 Over-the-Air protocol and collaborate with other FSEs to discuss and validate solutions ideas.
• Ensure Government Furnished Equipment (GFE) assets are physically secure and accounted for, as well as being accurately documented in the ISS database.
• Responsible for all GFE asset lifecycle activity including requesting, receiving, maintaining , Return Merchandise Authorization (RMA), and retiring / disposal of the assets as required for RF-ITV infrastructure operations.

BASIC QUALIFICATIONS :

• Bachelors' Degree and 6 -8 years of applicable experience, Master's Degree with 2-6 years of applicable experience or 12 + years of experience in lieu of a degree.
• Current driver's license, own vehicle and able to drive continuously for up to four hours.
• Must be able to climb a ladder or ascend at least 25 feet in a lift (bucket) truck.
• Possess intermediate computer skills and knowledge such as operating and troubleshooting hardware and software.
• Must possess at least a DoD Directive 8570 Information Assurance Technical (IAT) Level II (such as CompTIA Security+ CE) certification.
• Knowledge of Microsoft Office Suite, Remote Management Software, Windows 10 / 11 and Antivirus Software.

PREFERRED QUALIFICATIONS :

• Prior experience installing, upgrading and / or replacing RFID hardware and software to include Field Data Units (FDUs), fixed and handheld interrogators, Iridium modems, and various versions of RFID Read and Write software.
• Familiarity with TIPS Read / Write software.
• Familiarity with the MicroFocus (formerly Serena) Solutions Business Manager (SBM) software.

Original Posting Date : 2024-05-03While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range : Pay Range $68,900.00 - $124,550.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Remote

About Leidos Leidos is a Fortune 500® innovation company rapidly addressing the world's most vexing challenges in national security and health.

The company's global workforce of 47,000 collaborates to create smarter technology solutions for customers in heavily regulated industries.

Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $15.4 billion for the fiscal year ended December 29, 2023.

For more information, visit www.Leidos.com .

Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers.

Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement.

More details are available here .

Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.

e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work).

Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.

g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other person a l information (e.

g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at email protected .

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission .

Commitment to Diversity All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.