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Coordinator, Promise Program

San Jacinto College
Houston, TX, United States
Full-time

Coordinator, Promise Program - South Campus

FUNCTION : The coordinator is responsible for the administration of the of the San Jacinto Promise Program including providing learning opportunities to students and parents regarding college readiness, educational, career, and financial aid planning to ensure that students make consistent progress in their educational journey.

This position will also serve as the primary liaison between partner high schools and funding agencies in all aspects of the recruitment, onboarding, and enrollment of students in the program.

Essential Job Functions :

  • Administers all phases of the San Jacinto College Promise Program, including recruitment, pledges, and retention advising to completion.
  • Coaches and advises assigned San Jacinto College Promise Program students. Through a case management process, assists with identifying and selecting appropriate courses for their career path and explaining requirements for graduation;

meets with program participants monthly; provides resources; and documents interactions

Schedules, organizes, and presents information related to the San Jacinto College Promise Program to local high school students at on and off campus events.

Collaborates with the Outreach and Financial Aid Teams to ensure information is consistent and to coordinate staff support.

  • Proactively contacts students with incomplete or missing information to submit the necessary forms to maintain program eligibility.
  • Stays abreast of changing institutional information including admissions requirements, new programs, financial aid requirements, course changes, deadlines, important dates, costs, expanding facilities, updates in college-wide initiatives, transfer requirements, and state and federal mandates.
  • Administers the collection and reporting of data related to student success, including progress towards degree and transfer readiness for both internal and external stakeholders.
  • Conducts student workshops and provides support for other workshops and community events that serve the student population assigned under this program.
  • Obtains document and reports success data on assigned students as related to intervention strategies.
  • Serves as the liaison officer from the Promise program for the Special Initiatives, Outreach, Admissions, Financial Aid and IT Offices.

Additional Job Functions :

  • Coordinates with the Student Development Leadership team to determine unit needs and implement services.
  • Consults with the Director of Advising, Career & Transfer to plan, implement and evaluate the programs and services on the campus that support both the accomplishment of the College's annual goals and objectives.
  • Represents SJC with outside educational institutions, internal departments, and professional organizations. Serve as department liaison and on campus / college committees as requested.
  • Other duties as assigned.

Knowledge, Skills and Abilities :

  • Manage numerous tasks simultaneously and develop and complete new projects and programs under minimal supervision.
  • Ability to operate a personal computer and be fluent with Microsoft Office Suite. (Excel, PowerPoint, Word).
  • Must have excellent organizational skills and attention to detail.
  • Knowledge of educational policies.
  • Must possess strong interpersonal skills with the ability to interact with diverse groups, in person and over the telephone.
  • Ability to work independently and as a team member with flexibility and thoroughness in the performance of duties.
  • Ability to work effectively in a diverse community and meet the needs of diverse student populations.
  • Must behave in a considerate manner with others regardless of ethnicity, gender, age, disability, or beliefs .

Required Education :

Bachelor's degree from a regionally accredited institution in psychology, education, sociology, or related field.

Required Experience :

Two or more years of experience providing various modes of educational planning and / or counseling in a community college system.

Preferred Experience :

  • Knowledge and experience with Banner Student Systems or other student database software systems preferred.
  • Bilingual in Spanish preferred.

Note : The duties of this position require a physical presence at the assigned on-site work location during unrestricted operations with very limited or no opportunity for remote work arrangements.

Salary Grade : 113

Salary is based on the Board-approved salary schedule for the current fiscal year. See Salary Schedule

Requisition Number : req5516

Posting Close Date : 10 / 3 / 2024

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