Lead program manager monitoring needs to understand infrastructure operation, business continuity planning, path2produciton programs, understands RTO / RPO, failover and recovery process.
- Lead program manager monitoring requires;
- Worked as a technical project management in major transformation projects
- Good understanding and experience with the ITIL framework, specifically with best practices in incident and event management.
- Production Monitoring Assurance Engineer
- Seasoned Lead program manager, with strong presentation skills,
- Understands infrastructure operation, business continuity planning, path2produciton programs, understand RTO / RPO, failover and recovery process.
- Able to track large scale infrastructure projects including deliverables, timelines and execution co-ordination.
- Strong communication and presentation skills
- Agile development and SaFe practice experience
- Understanding jira and other lean project management toolkit
- Good MS office knowledge
- Hybrid
Nice to have :
- AWS practitioner certifications - a plus
- ITIL V3 / V4 certifications - a valued plus
- Analytical skills
Lead program manager monitoring duties :
- Manage Enhanced Monitoring Project delivery Responsible for managing delivery timeline, collaboration with stake holders, identifying technical deliverables, resolve issues
- Conduct Agile Scrum calls and manage project through daily huddle, stand-up calls and track work through jira.
- Manage project budget and teams workload.
- Define production assurance requirement including path to production Responsible for defining Non-functional requirements Responsible for reporting and metrics collection
- Responsible for user demos and management updates.
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