Basic Function :
The Design Manager is responsible for the training and development of the design team and supporting DBI’s sales efforts.
Additionally, the Design Manager ensures customers have a positive sales experience by receiving exceptional customer service through design services.
Essential Functions :
Proven ability to build and maintain lasting relationships with end-users, A&D professionals, and other
influencers in the industry.
- Hire and develop a dynamic and motivated design team, including performance evaluations.
- Ensure DBI is designing and selling thoughtfully designed workspaces.
- Oversee the management of customer projects through all phases with a high level of accuracy, timeliness and
follow-up including consistent and concise communication to customers and others.
- Proficient and consistent use of company communication tools and emails are required.
- Collaborate, partner and communicate with DBI leadership and members to oversee projects from inquiry to
installation, to achieve sales and other organizational goals.
Enthusiastically support all company initiatives and goals by modeling and coaching best practices with DBI
members.
- Responsible for DBI showroom design and branding, maintaining company visual standards.
- Engage in current and emerging design trends in the market.
- Responsible for understanding and utilizing design applications i.e.; e-Manage, CET, AutoCAD, 3-D Visual
Software, and various presentation tools (i.e., Canva, PowerPoint, etc.)
Participate in local professional affiliations like SBAM, Lansing Chamber of Commerce, Michigan Chamber of
Commerce, BOMA, to name a few.
Play a lead role in ensuring Haworth Best in Class annual deliverables are met.
Qualifications
- Design education (BA or AA in Interior Design)
- 5 years interior design experience in lieu of design education
- 2+ years of leadership or management experience
- Knowledge of commercial office design preferred
- 2+ years project management experience
- Must be self-motivated and able to multi-task in a fast-paced environment
- Excellent verbal, written, and interpersonal skills
- Basic computer knowledge, including Microsoft Office suite
- Internal candidates must have 12 months of experience in a Sr. designer position
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by anyone assigned to this position.
They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position.
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