Summary
The Technical Training Analyst is accountable for analysis, building, testing, training, implementation and support of computer systems in a healthcare setting.
These systems may include, but are not limited to, functionality to support clinical, fiscal, IS and business operations.
The system implementation may be changes or new functionality within a site's current system or the implementation of the system at a new site.
Typically, it works with end users, system developers, managers, line management and senior management on efforts with a medium level of complexity.
Incumbents in this role perform curriculum design and development, estimate work, define solutions, perform training, environmental system build, execute credentialed training programs and train subject-matter experts, SuperUsers, regional trainers and others.
The Technical Training Analyst is viewed as a respected resource within the department and within the larger organization.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
- Education : Bachelor's Degree or equivalent work experience.
- License / Certifications : Certified in 1 or more applications or other software certification / experience relevant to position.
- Experience : 2 3 years’ healthcare experience. 2 3 years' training and curriculum design experience. Demonstrated experience and proficiency with MS Word, Excel, PowerPoint and Visio.
- Strong written / verbal communication skills.
- Strong organizational skills.
- Team Player.
- Facilitation skills.
- Problem-solving skills.
- Strong business acumen.
- Strong technical acumen.
- Mastery of training environment development tools.
- The ability to travel & maintain a flexible work schedule.
Technical Training Analyst
The Technical Training Analyst is accountable for analysis, building, testing, training, implementation and support of computer systems in a healthcare setting. The Technical Training Analyst is viewed as a respected resource within the department and within the larger organization. Incumbents in th...
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