Job Description
Job Description
The Emergency Medical Technician (EMT) is responsible for treating all guests, employees, volunteers, and contractors that are in need of first aid or emergency medical attention on Audubon Nature Institute property.
The position is full-time and may require the EMT to work weekdays, weekends, and some nights and holidays. The EMT is responsible for handling all first aid and emergency calls that are placed while on duty, proper documentation of those calls, restocking equipment, and inventory tracking.
The EMT is expected to have a working knowledge of the Region One Protocol Effort (ROPE) and be able to treat all patients accordingly.
The First Responder Department is a non-transporting, BLS, EMS Agency associated with the Louisiana Bureau of EMS and operates under the license of a Medical Director.
To deliver on the Audubon mission, the EMT will :
Provide a guest experience of outstanding quality.
- Treat all patients needing medical attention.
- Document all patient contact.
- Treat all guest, employee, visitor, or contractor medical information as confidential.
- Maintain regular attendance in compliance with Audubon Nature Institute standards, as required by scheduling, which may vary according to the needs of the organization.
Submit availability to work each month by the 15th day of the previous month to the Emergency Medical Coordinator.
Weave quality entertainment through the guest experience.
- Remain informed by reading all memos and information concerning the First Responder Department at the beginning of each shift.
- Document patient interaction clearly, concisely, and without spelling errors.
Operate a financially self-sufficient collection of museums and parks.
- Have working knowledge of automatic external defibrillator, standard radio, pulse oximeter, blood pressure cuff, stethoscope, oxygen regulator, etc.
- Check all equipment and replace supplies as needed at the beginning and end of each shift.
- Perform inventory checks on stocked equipment.
The above listed duties are general statements of required major duties and responsibilities performed on a regular and continuous basis.
They do not exclude other duties as assigned.
To deliver on the Audubon service promise, the EMT will :
Welcome
- Make eye contact with every customer encounter, smile at every person, offer friendly phrases and greetings.
- Wear identification badge.
- Walk individual to destination instead of pointing; offer assistance to people who look confused.
- Assume ownership of potential safety hazards (wipe-up spill, pick up trash).
- Always have the camera-ready look.
Share
- Maintain positive attitude, pleasant tone of voice (remember it is not what you say, but how you say it).
- Coach coworkers on service expectations.
- Utilize the power of teamwork to give excellent service.
- Know when to involve management.
Inspire
- Know the answers to questions or seek out the answers.
- Utilize proper phone etiquette (answer phone within three rings, smile before answering call, ask for permission and wait for response before placing caller on hold).
- Ensure work area is free of food, drink, socialization, and personal business.
- Follow Dress Code Policy on clothing and grooming.
- Keep unpleasant concerns behind closed doors (vent backstage).
Supervision : not applicable.
Experience :
- Three years of experience working in EMS as an EMT or Paramedic.
- Willingness and ability to work weekends, holidays and special events as necessary.
Education : High school diploma or equivalent
Licensure / Certification :
1. National Registry EMT Basic or Paramedic
2. Louisiana Bureau of EMS Practitioner License
3. AHA BLS Healthcare Provider
4. Valid U.S. Driver’s License
Software Requirements : proficiency in Microsoft Office (Word, Excel and Outlook)
Machinery / Tools / Equipment Requirements : Must have the ability to use mobile devices, computer, fax, scanner, phone and copy machine.
Ability to drive a golf cart. Working knowledge of automatic external defibrillator, standard radio, pulse oximeter, blood pressure cuff, stethoscope, oxygen regulator.
Physical Requirements :
1. Heavy Work : exerting up to 50 pounds of force occasionally, or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.
May involve walking or standing for brief periods of time.
2. Sitting or standing, bending, stooping, and the ability to carry items weighing up to 50 pounds.
3. Constant adequate range of motion and mobility required.
4. Regular near acuity with clarity of vision at 20 inches or less required.
5. Typical ability to collect and analyze numerical and written data and verbal information to reach logical conclusions and ability to determine the time, place and sequence of operations or actions required.
6. Regular talking and the ability to express and exchange ideas by means of language expected.
7. Regular hearing and the ability to perceive the nature of sounds.
8. Constant ability to read, record, or type data quickly and accurately required.
Environmental / Working Conditions :
1. Working long hours between breaks or meals required.
2. Ability to work under and handle stress in an appropriate manner required.
3. May be exposed to high, medium, or low noise intensity.
4. Constant contact with co-workers required.
5. Affinity for animals preferred.
6. Exposure to fluctuations in temperatures may be required.
7. Exposure to outdoor conditions may be required.