Support Specialist
Purpose :
Maintain a safe and orderly recovery environment for clients, staff, visitors and guests.
Summary :
Observe people, places, events, and report or correct situations detrimental to the status quo.
Primary Duties and Responsibilities :
- Present a positive, courteous, professional role model at all times
- Provide for the safety, comfort, and security of clients by maintaining order and discipline through the enforcement of all house rules
- Regularly perform urine screens, client room and property searches, and document findings in SAM
- Document all client behavioral issues and concerns in SAM for therapist review
- Give oversight to clients regarding their assigned chores and duties
- Investigate all serious occurrences / issues that take place during the shift and immediately report to Supervisor and Therapist
- Assist in intake process through searching, laundering and inventorying personal property
- Supervise and direct clients during fire, bomb threats, and tornado drills and events
- Oversee clients during meal times and smoke breaks
- Accompany and supervise clients during outside and specified inside activities
- Maintain client sign out sheet ensuring that individuals are signing on and off the property
- Report in writing on maintenance work order forms all things requiring repair
- Clean beds of clients after discharge
- Participate in all face-to-face and electronic staff development sessions as required
Qualifications :
- Ability to assess, defuse and bring resolution to abnormal situations
- Experience with substance abuse or mental health population preferred
- TB Test and police clearance
- Authorization to work in the United States
- Working knowledge of HIPAA
Education / Experience :
High School Diploma or equivalent
Computer Skills :
- Ability to use a computer keyboard
- Proficiency with Microsoft Office Applications, Internet, and E-mail
- Experience using electronic medical records preferred
25U Signal Support Systems Specialist
Signal Support Systems Specialists are responsible for integrating signal systems and networks; performing signal support functions and unit-level maintenance on authorized signal equipment; and installing, operating, and maintaining radio and data distribution systems. Communication is the pulse of...
Tier 1 IT Support Specialist - Southfield MI
Applied Innovation is seeking a Tier 1 IT Support Technician to join the IT Service team within our Managed Network Service division. Fielding first-line support requests via phone, email and ticketing system. ...
Joint Fire Support Specialist
Similar Career Fields Include: Cartographic Analyst, Joint Fire Support Specialist, Emergency Management Specialist. Support targeting operations by using your expertise on intelligence gathering and location analysis. ...
Technical Support Specialist
As a Tech Support Hero, you’ll help new clients get started and current ones get the personal support they need. ABOUT THE JOB Technical support is different at Hello Innovation. You have experience analyzing and solving technical problems and have a proven track record of improving customer support...
Sales Operations Support Specialist - Hybrid in Michigan
The Sales Operations Support Specialist will work closely with the Sales Management and sales team to provide on-going support and maintenance of our business systems, processes and data. Additionally, the Sales Operations Support Specialist will provide assistance with sales support/, project coord...
Technology Support Specialist - Tour of Duty Associate (Military Veteran or Military Spouse)
Proven work experience in desktop support or a similar role. Direct unresolved issues to the next level of support personnel. Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you th...
Youth Support Specialist After School
You will be working in our clients homes while supporting, encouraging and helping with skill building activities. ...
Product Support Specialist
The Technical Support Specialist is responsible for being a knowledgeable resource to others in the organization by providing guidance and support, as well as timely resolution to issues escalated to them from the customers/partners. Act as a Subject Matter Expert for products they support, with dee...
Practice Support Assistant - Full Time - Bronson Hand and Elbow Surgery Specialist
Practice Support Assistant - Full Time - Bronson Hand and Elbow Surgery Specialist. The Practice Support Assistant performs various duties including answering phones, greeting patients, scheduling, patient check-in, preparing and retrieving files, and directing telephone calls. ...
Certified Peer Support Specialist
The Peer Support Specialist provides peer support services to clients experiencing mental illness, chronic health condition(s) and/or homelessness. The Peer Support Specialist is an active member of the integrated care team and functions as a role model to peers; exhibiting competency in personal re...