The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope.
They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members.
Responsibilities
- Develop and maintain client book of business
- Serve as primary contact with owners, adjusters, and consultants
- Scope development, negotiation, and agreements with customers
- Coordinate after-hours emergency services as directed, including board-ups, water damage, fire and smoke damage and vandalism
- Consistently identify potential site hazards (asbestos, lead paint, mold, etc.)
- Must be proactive conveying information and be immediately responsive to requests for information
- Apply industry TPA Program standards and ensure compliance with requirements.
- Comprehensive understanding of customer service, principles and practices
- Work under time constraints to meet specific timelines
- Attention to detail and keen sense of safeguarding other people's property and information
Qualifications
- Bachelor's Degree or equivalent experience
- Minimum 3 years of experience as an Estimator with a Restoration Industry background
- Strong verbal, written, and organizational skills
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