Your day-to-day :
- Build and maintain excellent relationships and serve as the point of contact between partners and Greenlight
- Lead partners to hit performance and retention targets
- Proactively analyze business performance to identity potential issues and opportunities, then work cross-functionally to implement solutions
- Set partner priorities, drive delivery timelines, and ensure flawless execution of partner programs spanning adoption, servicing, and expansion
- Service partners, working cross-functionally with Product, Marketing, Analytics, Finance, Compliance, Customer Service, and Engineering to ensure high partner satisfaction
- Work with partner team leadership to manage internal reports and forecasts
- Work with other members of the Partner Success team to develop and maintain partner best practices and recommendations.
- Work day starts at 9 : 00 am EST
What you’ll bring to the team :
- 5+ years of experience in account management, customer success, program management, or sales
- Experience in financial services strongly preferred. B2B2C partner experience is a plus
- An ability to think analytically and support ideas with numbers and basic analysis
- Excellent oral and written communication skills, with a high level of comfort presenting
- Excellent relationship building skills
- A strong desire to learn, grow, and take ownership
- Strong program management skills
Not sure this one’s for you? Don’t count yourself out. Show us what you’ve got and we’ll reach out if there’s a great fit.
Location : We are currently prioritizing candidates who are based in the greater Boston, Massachusetts or Atlanta, Georgia area.
Work perks at Greenlight :
- Medical, dental, vision, and HSA match
- Paid life insurance, AD&D, and disability benefits
- Traditional 401k with company match and Roth IRA
- Unlimited PTO
- Paid company holidays and pop-up bonus holidays
- Wellness & professional development stipends
- Mental health resources
- 1 : 1 financial planners
- Fertility healthcare
- 100% paid parental and caregiving leave, plus cleaning service and meals during your leave
- Flexible WFH, both remote and in-office opportunities
- Fully stocked kitchen, catered lunches, and occasional in-office happy hours
- Employee resource groups
Working at Greenlight
Medical, dental, vision, and FSAsUnlimited, flexible time offGenerous employer 401(k) match and equityUp to 16-week paid parental leaveOngoing learning and developmentRemote-friendly work environment
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