Remote - Senior Epic Administration

Remote - Senior Epic Administration

Pride Health is hiring a Senior Epic Administration for one of its clients in Michigan.

This is an 18-month contract with a possible extension with competitive pay and benefits. This is a Remote opportunity, but the candidate must be based in Michigan or North-East Ohio as may need to attend 2-3 meetings per year.

Location Remote (Michigan)

Pay range - $40 - $43.50 per hour on W2.

Length of assignment 18 months (With possible extension)

Shift 7 : 30 am -4 : 00 pm M-F

Job Summary

Under the general direction of the Project Manager, Manager, or the Director, formulates and designs the Epic systems security framework based on both user needs and a good understanding of the foundational structures of Epic software, including profiles, roles, menus, and security classes.

The ideal candidate will have significant experience using analytical skills to seek out, research, and evaluate a variety of options to provide clients with high-quality, efficient business processes and solutions that promote efficiency and enterprise-wide standardization.

Must demonstrate the ability to mediate and bridge the relationship between technical and business stakeholders without compromising the needs of the solution users and the strategic goals of the organization.

Job Duties

• Subject matter expert (SME) in one or more applications’ capabilities and features for users, owners, and administrators of solutions.
• Keeps abreast of new Epic security functionalities across the application(s).
• Coordinate security-related activity across physical (buildings, grounds), infrastructure (network, servers, operating system), and application (Epic or otherwise) teams.
• Make appropriate access decisions in conjunction with application coordinators / analysts.
• The access administrator works with application teams to design system-level access.
• Help establish ownership and change delegation guidelines.
• Limit system access to authorized staff.
• Secure remote access.
• Ensure that system passwords are changed regularly.
• Establish user passwords at the operating system level, as appropriate.
• Create appropriate security classifications with suitable menus within Epic software.
• Create and maintain procedures for new users to receive login authorization, passwords, and training on proper system security.
• Establish procedures for inactivating users who should no longer access the system.
• Creates test scenarios and develops test plans to be used in testing the business applications to verify that client requirements are incorporated into the system design.
• Participate in technical reviews and inspections to verify that the 'intent of change' is carried out throughout the entire project.
• Provide support, and escalation response to production problem issues / errors.
• Performs root cause analysis and application resolution.

Requirements

• Bachelor’s degree or associate degree or equivalent in a related field.
• Seven (7) years of applicable work experience required.
• MUST HAVE experience using basic commands in SQL
• NICE TO HAVE experience with Unix.
• NICE TO HAVE experience with different ticketing systems.
• Will train on proprietary software that communicates with Epic; Epic experience is not required
• Five (5) years of applicable experience in a Healthcare setting is preferred.
• Experience with at least two (2) major Epic implementations or upgrades.
• Experience documenting business requirements.
• Excellent communication (written and oral) and interpersonal skills.
• Proven ability to work independently and as a team member.
• Ability to be flexible and work analytically in a problem-solving environment.
• Good organizational, multi-tasking, and time-management skills.
• Must meet or exceed core customer service responsibilities, standards, and behaviors as
• outlined in the HFHS’ Customer Service Policy and summarized : Communication, Ownership, Understanding, Motivation, Sensitivity, Excellence, Teamwork, and Respect.

Benefits

Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Equal Opportunity Employer

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.