A company is looking for a Manager of Professional Services to lead a team of contact center delivery Project Managers.Key ResponsibilitiesManage a team of Project Managers delivering CCaaS projects in North AmericaDevelop and standardize documented methodologies for PMO-wide updatesCollaborate with cross-functional teams to enhance customer satisfaction and ensure project alignment with business strategyRequired QualificationsMinimum 2+ years leading customer-facing organizations such as Professional Services or Customer Support3+ years of Professional Services customer-facing experienceBachelor's Degree or equivalent work experience;
industry-related certifications (PMP, Agile, etc.) are desirableExperience with enterprise telephony solutions and large-scale implementationsDesire to lead the development of new professional service offerings and best practices
Manager of Technology Services Delivery
A company is looking for a Manager of Technology Services Delivery to lead a tactical team of engineers in delivering technical systems functionality and customer experience. ...
Certified Peer Specialist/Peer Care Manager
NYS Justice Center Criminal History background Check clearance through fingerprinting search required, in addition to clearance through the Protection of People with Special Needs Staff Exclusion List, the NYS Medicaid Exclusion List and clearance by the NYS Office of Children and Family Services fo...
Senior Manager of Design Services
Manager of Design Services responsible for overseeing operational and creative excellence in digital marketing and design. ...
Case Manager
Integration of medical, specialized and behavioral health services in addition to social support and/or educational support servicesPeriodic reassessment of a client's medical and behavioral health needs and update of, adherence to recommended treatments, and need for care coordinationAttend schedul...
Senior Manager Of Business Development
Drive the development of long-term growth plans and profitability objectives by establishing a long-term pipeline of available opportunities. CGS is currently seeking a seasoned Senior Capture and Business Development Associate to assist with identification, capture, evaluation, and development of g...
Office Manager
The Office Manager of the Enhanced Family Foster Care (EFFC) program would be responsible for supporting the successful day-to-day operations of the program. They will be responsible for Coordinating all of the office activities of the department, determining priorities, monitoring work flow, planni...
Account Manager- Legal Services
Complete understanding of pricing and proposal models of all services. Our client is a disruptor of services towards the legal & insurance industries. Due to growth, our client is in need of an Account Executive to sell its services and solutions to law firms and insurance agencies. Responsible for ...
Direct Support Professional (opwdd)
Participates in the individuals' program planning meetings; reviews and signs off on Annual and Semi-Annual Treatment Plans. Transports individuals in a safe and comfortable manner; follows all NYS laws and agency procedures; maintains valid NYS Driver's License; completes all documentation includin...
North America Services Manager (Center of Excellence)
Celonis Services is a strategic services organization that focuses on the technical aspects of our customers' journeys, which includes Consulting Services, Academy and Customer Support. The NAM Manager (CoE) is responsible for driving successful deployments of the Celonis technology across all custo...
Direct Support Professional
For over one hundred years, HeartShare has dedicated itself to improving the lives of people needing special services and support. The Direct Support Professional (DSP) is responsible for implementing person-centered services for each individual. This includes ensuring implementation of the individu...