A company is looking for a Customer Service Representative II to provide general OPM healthcare enrollment information to callers.
Key ResponsibilitiesDeliver customer service for routine inquiries via telephone, email, and chatAssist Customer Service Representative I with questions and provide reference material locationsSuggest process improvements to enhance service deliveryRequired Qualifications and EducationHigh School diploma or equivalent requiredMinimum of 60 days experience as an OPM Customer Service Representative I requiredMust be able to type a minimum of 20 WPMMust pass a government background checkExperience answering OPM calls is required
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Customer Service Representative – Melville, NY. Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction. We’re looking ...