VP, Program Manager - PBWM Marketing Resource Management Platform and Invoice Governance Program Manager (Hybrid)

The Marketing Investment Performance and Optimization team manages the $ US Consumer Marketing expense and contra revenue budget through a quarterly optimization process, monthly marketing expense forecasting process, and monthly Contra Revenue forecast.

This is a Program Manager position within the Marketing Resource Management (MRM) & Invoice Governance Team. This position will be accountable for managing the MRM platform and Invoice Governance activities for US Consumer Banking (USPB & Wealth).

Responsibilities will include reengineering processes, providing user support and end to end management of system enhancements.

Excellent communication skills required in order to negotiate internally, often at a senior level. Involved in short to medium-term planning of actions.

Responsibilities :

MRM Platform Management

Manage the USPB & Wealth Marketing Resource Management Platform used to manage expenses and budgets and provide many critical financial reports.

Coordinates with multiple internal cross functional teams including IT to implement critical business enhancements and upgrades to the application

Create Business Requirements, User Test Scripts, Perform UAT and Production Validation

Provides regular training and support on all application related processing activities.

Provide daily user support to 700 users of the application

Manage all MRM related production issues to resolution including root cause analysis and implementing process and system efficiencies.

Manage end to end reengineering activities to streamline processes. This includes identifying and engaging with stakeholders, determining and defining scope and requirements, and developing a project plan to ensure these changes are implemented and rolled out successfully.

Manage the expansion of the MRM Platform and related processes to additional users and business areas

Escalates issues and risks to management when appropriate.

Invoice Governance

Ensure accruals are managed, monitored and closed in a timely and effective manner by working closely with cross functional teams to ensure invoices and forecasts are aligned and booked appropriately.

Resolve all invoice / forecast related user and vendor questions.

Identify and help resolve systems issues.

Manage the processing of vendors invoices and vendor maintenance processes.

Provide training to users on invoice and accrual related processes.

Qualifications :

8+ years experience with emphasis on financial analysis

Presentation skills with preference for individuals with PPT experience

Strong negotiation, influencing and stakeholder management skills

Strong attention to detail

Innate sense of urgency / curiosity

Reengineering or Finance background preferred.

Education :

Bachelor’s Degree required.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group :

Business Strategy, Management & Administration

Job Family : Business Management

Business Management

Time Type : Full time

Full time

Primary Location :

New York New York United States

Primary Location Full Time Salary Range :

$142, - $213,

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.

Citi offers competitive employee benefits, including : medical, dental & vision coverage; 401(k); life, accident, and disability insurance;

and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date :

Jun 25, 2024

Citi is an equal opportunity and affirmative action employer.

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