Vaco Phoenix is working with a client in North Phoenix who needs a Customer Service Representative with manufacturing experience to join their growing team.
These are contract to hire position and is 100% onsite. The client is interviewing this week!
Responsibilities :
- Provide customers with pricing, delivery, and product information.
- Answer customer questions, resolve problems, and perform other marketing activities ( promote and sell products, and enter or confirm sales).
- Monitor and address commercial requirements on customers’ portals and forward quality and technical requirements to the appropriate Department.
- Receive and or place telephone calls, which are non-routine and may require deviation from standard procedures.
- Receive and answer customers’ questions, comments or complaints while following established guidelines.
- Prepare responses to customers in required format.
- Act as a liaison between the customer and various departments within the company.
Qualifications :
- Ability to effectively present information and respond to questions from co-workers, and customers.
- Ability to interface effectively with various interlocking departments
- Ability to acquire extensive knowledge of the Company’s product lines and applications.
- Possess effective time management skills.
Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
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