Requirements
At least 6 years of experience in planning and performing IT system research and information gathering activities including conducting individual or group interviews, distributing surveys, and reviewing documents
- Experience in reviewing, documenting, and categorizing current or as-is state of the business process or function including creating flow charts and process models, and developing portions of the desired future or to-be state of those processes
- Experience in identifying and documenting the scope of business process changes or enhancements required by procedural changes
- Experience in developing test data scenarios, analyzing the results, and validating requirements throughout the business analysis process
- Experience in developing training plans and training users on new IT system functions or business processes
- Experience in reviewing and analyzing business process deficiencies requiring resolution during or after implementation
- Experience in performing business analysis intelligence activities, such as data mining, to extract data for forecasting, service delivery metrics, and providing management with data to make policy decisions
- Experience with SQL, TFS and Quality Center
Responsibilities
- Plans and performs IT system research and information gathering activities including conducting individual or group interviews, distributing surveys, and reviewing documents
- Reviews, documents, and categorizes current or as-is state of the business process or function including creating flow charts and process models, and develop portions of the desired future or to-be state of those processes
- Identifies and documents the scope of business process changes or enhancements
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