MORTGAGE DISCLOSURE DESK SPECIALIST

POSITION SUMMARY

As the Mortgage Disclosure Desk Specialist, you are responsible for performs all functions related to the production of initial TRID Disclosure documents as well as the preparation and delivery of Change of Circumstance redisclosure documents related to fee increases and rate lock adjustments and other changes to a mortgage loan file.

As a representative of the Bank, you are required to present a positive and professional image at all times.

JOB REQUIREMENTS

• High school diploma or equivalent required
• 3 years in operational and related areas of mortgage required
• 1 year in servicing related areas of mortgage preferred
• Experience with Encompass preferred
• Knowledge of TRID and RESPA guidelines preferred

COMPETENCIES

• Possess excellent communication skills
• Possess strong organizational skills
• Possess technical skills as it relates to Microsoft Office (Excel, Word, PowerPoint)
• Ability to change focus quickly and often without jeopardizing quality
• Possess a willingness to assist team members for best in class quality results
• Possess acute attention to detail
• Maintain and display a professional demeanor
• Ability to be results-driven in a face-paced environment
• Possess strong analytical and problem-solving skills

DUTIES AND RESPONSIBILITIES

• Prepare RESPA-TILA- TRID disclosures to our borrowers within the Regulatory required timeframe
• Daily pipeline management of loan files through Encompass
• Review disclosures for accuracy from the information provided by the Loan Officer on the new Uniform Residential Loan Application to ensure a valid application has been received and all 6 pieces of RESPA information are present
• Ensure all Disclosure screens in Encompass are completed
• Ensure all applicable costs are applied to the loan file
• Maintain an understanding of the loan products offered to ensure specific guidelines are followed and specific disclosures included
• Maintain an excellent level of Customer Service
• Prepare the Change of Circumstance (COC) process to prepare explanation letter and update loan estimate with any possible required disclosures in an efficient manner and within three days of receipt of change documentation
• Communicate with secondary to assure accuracy of fees associated with rate lock and / or rate lock extensions
• Communicate with processing and Loan Officer to redisclose increased charges for credit report, appraisal, title, etc
• Communicate with closing to ensure the closing date is not impacted by the redisclosure of the loan estimate
• Communicate any concerns of a Regulatory nature to the Management
• Review the Mavent Compliance document for any errors which would include the Qualified Mortgage and Ability to Repay requirements
• Maintain a high level of awareness and knowledge of regulatory compliance requirements and assists in identifying significant compliance risks
• Demonstrate comprehensive understanding of company products, policies, procedures, and any pertinent regulatory updates
• Work efficiently under pressure and adapt to changing priorities
• Maintain compliance with regulations and bank policies and procedures, including the Bank Secrecy Act (BSA) and the Office of Foreign Assets Control (OFAC) requirements
• Actively support the ongoing development of a culturally diverse workforce

PHYSICAL REQUIREMENTS

This position largely operates in a professional office environment. While performing the duties of this job, the employee is regularly required to communicate effectively with management and employees.

Regular use of the telephone and email for communication is essential. Remaining in a stationary position for extended periods of time is common.

Must be able to accurately gather and process verbal and written information and properly prepare or inspect documents. Good manual dexterity is needed for the frequent use of common, and mobile office equipment, such as computer terminals, calculators, copiers and telephones.

Occasional out-of-town or overnight travel may be required.