Position starting at $16.50 / hour and up with a quarterly bonus!
Property Location :
7900 NW Tiffany Springs Pky. - Kansas City, Missouri 64153-2310
You belong at Drury Hotels.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels.
There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
- Quarterly bonuses up to $3200 / year (we succeed together!) based on hotel results
- Flexible scheduling, paid time off, hotel discounts and free room nights
- Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
- Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
- Company-matched 401(k)
- Ranked among Forbes' Best Midsize Employers (2023)
What you will do :
Serve as the happy, helpful face of our hotel to guests entering and departing our front door.
Ensure exceptional, positive experiences for our diverse team members and guests.
Assist guests in a friendly, efficient, courteous, and professional manner.
Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.
Assist with breakfast and 5 : 30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up.
Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
What we expect of you :
With your can-do spirit and unique personality, you will shine at Drury Hotels.
We seek friendly, highly organized communicators and multitaskers with these qualifications.
Warm and friendly manner in relating to and interacting with the public
Demonstrated attention to detail while handling multiple tasks simultaneously
Familiarity with handling money, making change, and using office machines in day-to-day activities
Ability to speak and receive direction (written and verbal direction) in English
Willingness and ability to work alone as scheduled
Guest Services Agent
Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Guest Service Agents must possess a positive and upbeat personality with a desire to deliver outstan...
Guest Service Agent
We are currently seeking a Guest Service Agent at our Comfort Inn and Suites Moberly Hotel location! This position assures the highest possible level of visitor and guest satisfaction by providing superior customer service. Must respond to and follow-up on all guest requests to ensure customers are ...
Front Desk Guest Service Agent Ft
Responsible for greeting and registering guests, providing excellent guest service, and settling the guest’s account upon completion of their stay. Register guest in OPERA, generate registration card and verify registrations with guest; obtain information for credit/payment, collect cash if designat...
Guest Service Agent/Night Auditor
Guest Service Agent/Night Auditor (FT) Hampton Inn Kansas City. KMG has opened six Marriott Premium select service hotels in the last eighteen months and has a number of exciting development projects in the pipeline. KMG Hotels is a company committed to growth by exceeding the expectations of our as...
Guest Service Agent
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and ...
Guest Service Agent
These persons would be responsible for greeting and registering our guests, providing prompt and courteous service, closing out guest accounts upon completion of stay and providing information regarding hotel facilities as well as guest accommodations. Our Front Desk staff represent the hotel throug...
Guest Services Agent
Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Guest Service Agents must possess a positive and upbeat personality with a desire to deliver outstanding...
Chase Park Plaza Guest Service Agent - PM/ Overnight with $1 shift differential
Register guests, verify registration, issue room keys and provide information on hotel services and room location. Direct guests to appropriate hotel staff for assistance with questions and special requests regarding food, laundry, concierge services, or housekeeping. Excellent interpersonal and cus...
Guest Service Agent
Our Guest Service Representative ensures guest satisfaction and revenue optimization through check-in, check-out, and attentive coordination of hotel services for the guest. The guest service representative will analyze the short-term and long-term impact of solutions to guest issues and problems an...
Guest Services Agent (full Time)
Promotes hotel services, amenities and upsells products to the guests. Ensures rooms and services are correctly accounted for within guest statement. Provides guests with information about the facility, services, and amenities. Performs any special assignment deemed by the GM, Guest Services manager...