Overview
The Banquet Server Part-Time Sharonville Convention Center will provide ultimate hospitality for guests in a fast-paced, high volume environment.
This role will pay an hourly wage of $16.00 with eligibility for tips.
For PT roles : Benefits : 401(k) savings plan and 401(k) matching.
Close Date 12 / 31 / 24
Responsibilities
- Set up and break down of banquet room as instructed by the Banquets Manager to include linen, service ware and glassware.
- Attend pre-shift meetings before events to learn function particulars, including guest and hotel expectations, guest counts, menu offerings, VIPS and all other pertinent information.
- Greet guests and respond to requests in a friendly and courteous manner.
- Sets and clears tables of china, glass and silverware.
- Neat and clean appearance.
- Preferred a minimum of 6 months previous server experience.
- Performs side work to prepare for upcoming events.
- Maintain clean service areas at all times.
- Maintains knowledge of the menu and any special items being offered.
- Provides quick, attentive, friendly and professional service to banquet guests and is able to communicate clearly with all customers.
- Ensures that food items are served at proper temperature and immediately upon availability from the kitchen, as ordered by the customer.
- Ensures neat presentation of all ordered items, with no spill-over.
- Pre-buses tables and full buses tables when necessary during peak periods.
- Maintains availability to work during many peak periods.
- Stocks beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc).
- Maintains high responsiveness to customer desires and requests.
- Maintains a professional and clean appearance.
- Communicates with wait staff, bus persons, bartenders, supervisors, and kitchen staff in order to improve communication and coordination so that patrons may be impressed by their dining experience.
- Builds and maintains knowledge regarding bar offerings so that patron questions may be accurately answered
Qualifications
- High School diploma or equivalent GED strong preferred. Equivalent experience may be substituted.
- Minimum of one (1) year of work experience in events, banquets or restaurants preferred.
- Must be at least eighteen years of age to serve alcoholic drinks.
- Able to work weekends, evenings, and special events as needed.
- Possess Excellent customer service skills.
- Be energetic, with a positive attitude, and keep a smiling face.
- Be a team player.
- Be a quick learner.
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