Brief Description of Duties
This position is a member of the Registrar’s leadership team and will be a liaison between OIT and the Office of the Registrar.
The Assistant Registrar manages the coordination of identifying and implementing new technical tools, workflow processes, and strategic initiatives designed to increase departmental effectiveness.
The position is also responsible for all technological functions within the Office of the Registrar, including their interdependence with university wide systems and providing functional leadership for new software and technology to enhance student services and streamline internal business processes, testing, functional support and training, project management, and documentation.
Essential Duties and Responsibilities :
- Delivers end-user driven solutions using the appropriate technology, understanding university business processes with respect to the SIS and related systems.
- Translates end-user driven solution requirements into technical specifications in coordination with the IT change management process, communicating time estimates, level-of effort estimates, and level of complexity, while keeping abreast of related technology advances and trends.
- Manages user acceptance testing (UAT) on all student-facing systems and processes including but not limited to registration configuration processes, degree audit functionality, and e-transcript processing.
- Manages all system set up relating to registration including registration rules, configurations settings, section-specific registration controls, and student priority registration appointment time assignment.
The Assistant Registrar coordinates with the Associate Registrar and works closely with the Manager of Programs and Special Projects to ensure accurate setup of registration and transition between the SIS and degree audit systems (including but not limited to DegreeWorks).
- Develops enrollment-related reports and works with the Reporting and Data Standards committees and other committees as assigned.
- Provides technical assistance by responding to inquiries regarding errors, problems, or questions with programs.
- Trains end users and technical support staff to use and support UDC’s SIS.
- Performs a wide variety of administrative duties essential to operational efficiency of the SIS.
- Provides functional and technical support for various implementation teams.
Minimum Job Requirements :
- Strong understanding and use of student information systems, Banner 9, DegreeWorks, Argos, and related systems.
- Knowledge and experience programming and reporting in SQL.
- Must be familiar with making changes to web applications associated with ERP systems, preferably having the ability to use web tailor, create and develop Banner tables while also setting up rules and processes in Banner.
- Strong commitment for innovation as demonstrated by their ability to be proactive, dynamic, forward-thinking, strategic, and collaborative.
- Demonstrated critical thinking, analytical, and problem-solving skills.
- Strong verbal and written communication skills. Demonstrated ability to effectively communicate and foster collaboration with a wide variety of university clientele.
- Proven ability to implement and manage change.
- Excellent attention to detail.