A company is looking for a Senior Technical Support Specialist I to join their Customer Support team.Key ResponsibilitiesAssist customers with technical issues via email and phone, ensuring a positive customer experienceDocument customer interactions in Zendesk and identify trends for product improvementsCollaborate with engineering and QA teams to troubleshoot and escalate product-related bugsRequired Qualifications2-3 years of experience in a client-facing software support role, preferably in SaaSWorking knowledge of Windows and macOS platforms for software installation and troubleshootingExperience collaborating with various departments such as engineering and customer successExperience working in a remote environment with a distributed teamProficiency with support and collaboration tools like Zendesk and Slack is a plus
Senior IT Application Support Specialist
A company is looking for a Senior IT Application Support Specialist. ...
Senior Technical Specialist -CRM
To customize PLM or CAD system like Teamcenter, Enovia, Windchill, Aras, Agile, NX, Catia, Creo Etc.To develop, configure and perform unit testing of PLM or CAD system like Teamcenter, Enovia, Windchill, Aras, Agile, NX, Catia, Creo Etc.To prepare documents as per the defined processes and guideline...
Senior Product Support Specialist
A company is looking for a Senior Product Support Specialist to provide technical support and enhance customer satisfaction. ...
Senior Manager of Technical Support - Remote
The Senior Manager of Technical Support will lead and provide technical vision and strategy for Technical Support and Services. The Senior Manager will oversee a team of global technical Support Engineers who interface directly with our Enterprise (Commercial, Government, K12) customers via live cha...
Senior Application Support Specialist
A company is looking for a Sr Application Support Specialist to provide essential support for US-based users of their Healthcare Electronic Health Record (EHR) application. ...
Desktop Support Technician
Deskside Support Role located at 3901 Castle Hayne Rd, Wilmington, NC 28402-2819. As a Tech Lounge specialist, you will be the front line of CompuCom and interface with customers onsite at their location and provide each user with white glove service for all IT related questions in the area of appli...
Technical Support Engineer
We’re looking for a highly motivated, customer-focused and talented Support Engineer. As a Support Engineer, you’ll be responsible for:. The ideal candidate will possess strong communication skills, technical. Supporting AppsAnywhere solutions, you’ll be helping EdTech teams all around the world to ...
(Remote) Technical Support Engineer
Silverblaze is looking for a Technical Support Engineer to join our team!. We are seeking highly skilled and adaptable Full Stack Technical Support Engineer. As a Technical Support Full Stack Engineer, you'll have the opportunity to tackle diverse challenges, from troubleshooting complex issues to e...
Desktop Support
Provide support on various laptop, desktop and tablet running Win 7/10 /11. Experience with deskside support to build machines, install software, move customer office or cube equipment (workstation or laptop) from one location to the other. ...
Technical Support Engineer
Technical Support Engineer – Innovator & Problem Solver. We’re on the lookout for a Technical Support Engineer who’s ready to go beyond the usual break/fix routine. Implement solutions that go beyond traditional technical support. You’re here to challenge the norm and set new benchmarks in technical...