General Summary
The Store Associate provides friendly service to customers shopping in-store and those engaging through omni-channel services.
They assess the customer’s needs and by executing the company’s customer service model, always putting the customer first.
Store Associates will perform salesfloor and warehouse functions throughout the store including assisting customers, merchandise placement, completing in-store and online customer transactions, processing incoming shipment, regular cleaning, and maintenance.
Store Associates must demonstrate behaviors that align with the company valuesStore Associates are brand ambassadors and responsible for the end-to-end experience, from online to store.
Store Associates must comply with all policies and procedures.
Reports to : Store Manager and / or Customer Experience Leader (CEL)
Our Values : We Love What We Do
We Love What We Do
Bring positive energy and enthusiasm.
We Own What We Do
Give and receive feedback openly and embrace change as opportunities for growth.
We Do What’s Right
Model high standards of honesty and integrity.
We Belong
Value unique experiences and encourage different perspectives.
Essential Duties and Responsibilities :
Be empowered to meet the customer where they are and personalize their experience :
- Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at.
- Share the benefits of the DSW (Designer Shoe Warehouse) Loyalty program and enroll new members.
- Answer questions regarding product and complete customer transactions through either in-store sales or digital orders.
Be committed to the customer having a consistent positive experience :
- We own the physical shopping environment therefore the role includes maintaining a neat, clean, and safe environment for our internal and external customers.
- This includes but is not limited to the following : clearing trash from the aisles, cash wrap, and stockroom, returning shoes back to their location according to DSW standards, cleaning the associate breakroom and public restrooms, vacuuming, cleaning mirrors and front walkways along with any other housekeeping items deemed necessary.
- Receive inbound freight, prepare, and place merchandise on the sales floor per DSW standards, complete markdowns, maintain clearance standards, and organize and maintain the stockroom.
Bring the power of shoes to life by leveraging in-store and digital services :
- Complete all functions of the fulfillment process including locating items, inspecting condition of product, packaging and label placement ensuring readiness for pick up / delivery.
- Use of company tools to search product availability to order for the customer ie. iPhone, Register.
- Perform other duties as assigned by the management team.
Be responsible to pause and the put the customer first :
- Complete customer transactions while following DSW’s policies and procedures.
- Responsible for accuracy in counting money and providing correct change.
- Operate a calculator and enter data via the register keyboard.
- Partner with the Customer Experience Leader (CEL) when customer situations and service issues escalate.
- Follow all asset protection policies and procedures.
Bring fun and energy to everything you do :
- Actively participates in daily team meetings and ongoing training.
- Be open to and responsive to coaching and feedback.
- Demonstrate teamwork and support inclusivity.
Required Skills :
- Must have the availability to meet the needs of the business.
- Professional, friendly, and customer service focused.
- Ability to move with tempo to meet time bound expectations.
- Good verbal and written communication skills.
- Proficient in use of technology to successfully engage in customer interactions (Register, Register Keyboard, iPhone, Calculator).
- Must have the ability to spend up to 100% of working time standing or walking around the store.
- Lifting, including the ability to to a maximum of 50 pounds on an occasional to frequent basis.
- Stoop, kneel, crouch or crawl on a frequent basis.
Experience :
- No previous retail experience required.
Part-Time Associate Dentist
Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. Take care of your community while participating in ...
Business Office Associate - Part Time
Wear CarMax clothing (acquired through the company) at all times while working in the storeQualifications:Work requires ability to:Read, interpret and transcribe data in order to maintain accurate recordsUse resources and partnership to balance the needs of the customer and the businessUnderstand nu...
Cashier Associate - Part-Time
Part-time associates may also be eligible for paid time off, paid holidays and a 401(k) plan. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes dental and vision coverage, and including life insurance. If you want an exciting job with one o...
Sales Associate Part Time - TOMMY HILFIGER
Sales Associate Part Time - TOMMY HILFIGER. The Sales associate also performs a variety of operational activities as assigned by Store Management. Execute Opening and Closing checklist duties as directed by store management to ensure store is always ready for business. The Sales Associate’s primary ...
Retail Stocking Associate - Part-Time
Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. Stocking Associates are critical to making sure our stores remain stocked with the merchandise our customers w...
Maryland- Part-time Sales Associate - Montgomery Mall
We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual o...
Apparel Sales Associate, Part-Time - Golfdom
Ability to spend work time standing or moving about the departments within the store. We offer flexible scheduling, 401(k) matching, and a strong employee discount for all part-time employees!. The Apparel Sales Associate at Golfdom is responsible for promoting and maintaining a store culture that i...
Part Time Sales Associate
Clarks at any time in the future. Some responsibilities of a Sales Associate may include:. Organize the store merchandise and back stock and ensure proper placement of product. Assist in store maintenance and merchandising to create a visually compelling environment. ...
Part Time (20 Hours) Associate Banker Wisconsin Ave & Chase Ave Branch, Bethesda, Maryland
Job responsibilities * Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings * Performs branch operations which may include ma...
Store Operations Consultant Part-Time
We need Store Operations Consultants to work a part-time schedule to represent and expand our brand while building a fun and trusting environment for our guests. Contribute to the success of your store's sales goals set by the Store Manager. Are you a positive, upbeat, passionate, ambitious, and det...