Job Title : Housekeeper / Room Attendant
Department : Housekeeping
Reports to : Executive Housekeeper, Housekeeping Supervisor
Job Summary :
The Room Attendant is responsible for ensuring that guest rooms and public areas of the Hotel are cleaned and linens are restocked ensuring the Hotel is maintained to a high presentation.
Job Duties :
- Cleaning of the guest rooms to standard as assigned
- Performing physical labor
- Answering guest requests
- Providing excellent customer service as per the standards of the Hotel
- Courteously and promptly responds to guest room requests
- Moves heavy objects as requested
- Performs side duties as required
- Works closely with other departments to achieve maximum guest satisfaction
- Maintains a clean, safe, hazard-free work environment at all times
- Understands the emergency procedures for the entire Hotel
- Answers guest requests when necessary
General Behavior :
His / her behavior and personal appearance will always be geared to the objective of being an example to all other staff within the Hotel.
He / she will strive to use a polite language and well-groomed behavior in his / her relation with the Hotel guests, colleagues and staff.
Job Requirements :
- Job-related experience an asset
- Must be neat, professional and well-groomed
- Must possess good organization / time management skills
- Must be a self-motivator-work with little supervision
- Must be able to work in a fast-paced environment
- Must be able to stand for extended periods of time
- Must be in good physical condition, frequent pushing / pulling / reaching / stooping / handling and gripping is required
- Must be able to lift up to 25 pounds (lifting above the shoulder is also required)
- Ability to relate well to Hotel guests and employees
- Guest-service oriented - team player
- High-initiative / self-starter with good communication skills
- Professional in demeanor and presentation
- Personable, enthusiastic, self-motivated and able to work independently
- Ability to learn quickly
- Ability to understand and carry out oral and written instructions and request clarification when needed
- Positive attitude and outgoing personality are essential
- Must be able to work shifts-days, evenings, weekends and holidays
- Dependable and reliable
Note : This hotel is managed by the Woodbury Corporation, a family business founded in 1919. We have developed a remarkable legacy of integrity over income.
As one of the oldest and most-respected real estate and hotel management companies in the intermountain west, join us and be part of our continued growth.
Check us out at www.woodburycorp.com.
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