CULVER’S® JOB DESCRIPTION
TEAM MEMBER
Reports to manager on duty
JOB SUMMARY
Has a genuine desire to provide personalized guest service to
ensure that every guest who chooses Culver’s® leaves happy.
ESSENTIAL FUNCTIONS
1. Consistently provides friendly guest service and heartfelt hospitality. Handles guest comments promptly and
courteously with the ability to empathize, sympathize and educate.
2. Prepares quality products while maintaining proper food safety practices, portion
control and presentation within service goal times.
3. Committed to teamwork demonstrating integrity and honesty while interacting with guests,
team members and managers. Displays a can-do attitude that makes the difference
between a great shift and an okay shift.
4. Follows company safety standards at all times and looks out for the safety of other
team members and guests.
5. Reports to each shift in a neat, clean and unwrinkled uniform. Maintains a neat, well
groomed appearance including personal hygiene, hair restraint and jewelry
restrictions.
6. Reports to each shift on time. Is considered by
peers as reliable and dependable.
7. Follows established restaurant practices and procedures.
8. Performs primary and secondary position responsibilities timely and accurately.
9. Performs any other miscellaneous job duties as assigned.
QUALIFICATIONS
Friendly with an engaging,
outgoing personality. Guest focused with the ability to demonstrate meaningful
interaction. Sound communication skills
with the ability to work in a fast-paced, food service environment.
PHYSICAL REQUIREMENTS
- Stands for long periods of time without sitting
- Walks fast paced during shifts
- Bends, reaches and stoops
- Lift / carry 10 lbs. or less Constantly
- Lift / carry 11-20 lbs. Frequently
- Lift / carry 21-50 lbs. Occasionally
- Lift / carry 51-100 lbs. Rarely
In 1984, Craig and Lea Culver, along with Craig’s parents George and Ruth, opened the very first Culver's in the family’s beloved hometown of Sauk City, Wisconsin, and began serving ButterBurgers® and Frozen Custard.
Craveable as our signature combination is, the Culver family knew right away that although the business is centered around the food, it is really about the people.
While folks can vividly recall the first time they bit into a ButterBurger or tasted a scoop of rich, creamy Fresh Frozen Custard, it’s our way of welcoming guests that truly makes Culver’s delicious.
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