Field Service Engineer - Basic Statement of Position
BioView is seeking a highly professional customer focused Field Service Engineer to join our Support & Training team. The successful candidate will live in the Boston, MA area and serve as a support and training engineer for our clients in the Americas.
He / She will provide our new and existing customers comprehensive training of the BioView imaging products line. He / She will be responsible for providing prompt support to our users, while achieving the highest possible level of customer satisfaction.
He / She will maintain a high level of technical expertise in all aspects of the BioView products, including the biological, computerized and optical features of our products.
Essential Duties and Responsibilities
- Installation of BioView systems at customers sites
- Training of new users to successfully operate the BioView systems & software
- Demonstrating BioView systems and applications
- Provide remote and on-site support to BioView customers by installing, fine-tuning, and maintaining BioView systems and applications.
- The position requires diagnosing and resolving mechanical, hardware, software, and system failures
- You will document all activities, contribute to quality improvement, and focus on maximizing customer satisfaction
- Frequent travel required, 60-70% of the time, mostly within the US & Canada, but may be to other regions on the globe
Requirements
- Bachelor’s degree or equivalent in life science, biomed, or a technical field
- Familiarity with Microscopy, Cytogenetics, Fluorescence In-situ Hybridization (FISH), Cell Morphology, and Immunostaining analysis is an advantage.
- Excellent communication (verbal and written) and interpersonal skills.
- Problem solver with good technical aptitude and troubleshooting skills
- Ability to understand computer algorithms and to tune parameters.
- Outstanding ability to explain, demonstrate and present new biological and technical concepts to new users
Other requirements
- Handle stress effectively
- Willingness to work outside of normal working hours and in rare cases on weekends
- Valid Passport
- Valid driver license
When not traveling, work is from our office in Billerica MA
Field Service Engineer - Boston
Wright Technical services is supporting a top client in the CNC machine space who is looking to add a Field Service Engineer to their team in the Northeast. Minimum of 3 years of experience as a Maintenance Technician or Field Service Engineer. Associate's degree in a related field or equivalent...
Field Service Engineer 10152
As such, they are looking for the best skilled?field service engineers to join their team. Provider of medical imaging repair and maintenance seeks an experienced Field Service Engineer to maintain, and repair. Submitting field service reports timely and according to functional standards. Communicat...
Field Services Engineer
Field Service Technician (CNC Machinist). Are you a Field Service Technician with a background in CNC maintenance, looking to earn $150,000?. They have been in business for over 75 years and due to expansion plans they are now looking for Field Service Technicians to join their growing team!. This i...
Field Services Engineer
This Field Service Engineer will be responsible for:Daily logging of tasks and activities via JIRA Service Desk. ...
Field Services Engineer
Field Service Engineer - Basic Statement of Position. BioView is seeking a highly professional customer focused Field Service Engineer to join our Support & Training team. The successful candidate will live in the Boston, MA area and serve as a support and training engineer for our clients in the Am...
Field Service Engineer - Boston
Wright Technical services is supporting a top client in the CNC machine space who is looking to add a Field Service Engineer to their team in the Northeast. Minimum of 3 years of experience as a Maintenance Technician or Field Service Engineer. Associate’s degree in a related field or equivale...
Systems Engineer - National Security Accelerator Program - Security Clearance Required
As a key member of MITRE's Systems Engineering team, you will collaborate closely with mission specialists, engineers, and government stakeholders to tackle the intricate challenges of systems engineering critical to national security. Demonstrated proficiency in technical areas relevant to the spec...
Principal Systems Engineer
Knowledge of systems engineering lifecycle, roles and functions, with specific experience in one or more of the following areas: operations concept development, requirements management, functional analysis/synthesis, interface definition and control, and/or verification and validation. We bring the ...
Field Service Engineer
In this visible position, the successful Field Service Engineer will provide phone support and travel to national and international locations to diagnose, repair, test, and troubleshoot complex machines and instrumentation. Responsibilities - Field Service Engineer. Qualifications/Requirements for F...
Advanced Software Engineer
Requires a Bachelor's degree in Software Engineering, or a related Science, Engineering or Mathematics field. As a software engineer for General Dynamics Mission Systems in Quincy, MA, you will:. Our engineers redefine what's possible and our manufacturing team brings it to life, building the brains...